Ensure delivery of value proposition to all customer segments through on
time and correct invoicing of jobs to customers, including internal
customers (ICBs) and correct and soft / hard close jobs on time.
Adhering to the standard job costing processes.
Comply with SLA / Process for job costing routines and other activities such as WF resolution & ICB cleaning.
Be the primary point of contact for GSC Fin Ops, act as a bridge between CX & FinOps GSC.
Ensure flawless invoicing execution against instructions from CX.
Ensure flawless PO creation against instructions from CX.
Running suitable reports to monitor current state & execute on a daily basis what needs to be executed (Kewill updates, FINOPS reports review, among others).
Provide proper visibility to BCO, FinOps Supervisor & CX community.
Follow up on open items with CX-BCO-GSC teams.
Ensure proper usage of material codes based on Product’s instructions and Materials App.
Provide guidance to the organization about the invoicing process.
Detect issues that result in incorrect / delayed job costing and foster collaborative root cause analysis.
Raise tickets on behalf of the team when their tickets are not solved
Required experience :
Organized and time management.
Perseverant & Action Oriented
Collaboration and Influencing
Operational Financial Savvy (Selling rate. Buying rate, Gross Profit calculation, dispute handling and resolution).
Excel Intermediate (know how to build dynamic tables and simple Macros)
Power Point Is able to build professional KPI presentations.
English written and spoken is able to hold a business conversation.
Focus on details
Degree in international Trade, Business Administration.
6 months-1 year similar position or as a trainee and / or operational role in similar company.