Salesforce Business Application Analyst
Selina
Casco Antiguo, Panama
hace 6 horas

Description

Selina was born out of a desire to celebrate the nomadic lifestyle : to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.

Our internal ecosystem consists of Hospitality facilities, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

This role is a fantastic opportunity to work for a global company growing rapidly

What we are looking for :

We are expanding our CRM and Data team and looking for an out-of-the-box thinker, tech-savvy that is ready to take on new challenges, learn, apply and deliver in a very fast and changing environment.

The ideal candidate will work with different business stakeholders and product managers to come up with solutions to better improve the systems and process workflows using mainly the Salesforce ecosystem as well as other technologies and systems.

Responsibilities :

  • Design and implement end-to-end solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals.
  • Maintain support and build configuration, interfaces, dashboards, and reports.
  • Participate and contribute through all project milestones including design, configuration, development and rollout, and post-go-live.
  • Manage daily support and maintenance of internal Salesforce instances and conduct long-term improvement operations.
  • Assist in scaling the business for hyper-growth.
  • Requirements :

  • 2 years of Salesforce implementation.
  • In-depth knowledge of Salesforce platforms, architecture, best practices, limitations, and ecosystem mainly with Sales, service, and marketing automation modules.
  • Experience as a Salesforce configuration and development tool - advantage.
  • Experience in API integrations and ETL processes.
  • Experience in managing projects and processes of Information Systems and application implementation.
  • Relevant Salesforce certifications - advantage.
  • Personality :

  • Attention to detail and multi-tasking skills under pressure.
  • A team player with excellent interpersonal, documentation, presentation, and communication skills
  • Self-motivated, creative and quick learner with a Getting things done and can-do attitude with an innovative and out-of-the-box thinking mindset.
  • Fluent in written and spoken English
  • Required Languages :

    English at a very high level - spoken and written.

    Spanish - big advantage.

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