About Estee Lauder Companies
ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty.
They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in 150 countries.
Infused throughout their organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.
The Transformation Sr. Analyst position is designed to assist in the planning, execution, continuous improvements, verification and analysis of the different reports that OS supports across the different workstreams.
This is a crucial position looking to develop new ways of working and automation to save time on the execution while guaranteeing the quality.
The Transformation Sr. Analyst is responsible of the communication with the Solutioning team, understanding the workstream’s priorities, needs and expectations, ensuring the Transformation team designs and executes plans to ensure the customer satisfaction.
Planning the deliverables and operation one month in advance.
Being the POC for specific workstreams, lead / manage the team formed of junior analyst.
Sustain good communication with our Solutioning counterparts
Support business leaders in day-to-day decision making by providing financial data in a management-friendly format.
Deliver quality and timely on monthly activities, providing perspective on the teams’ progress and improvement plans
Maintain good relations with our stakeholders knowing their necessities and quick wins turn around.
Output measure (used to measure the success of a system)
Above SLA metrics with good consistency in Quality and Timeliness.
Good stakeholder management skills, measured through survey sent to solutioning counterparts
Lead teamwork and team’s culture in the team
In Process measures (valuable in providing actionable information sooner allowing action)
Constant communication with leader and teammates / junior analyst in the case for team leads / assistant managers.
Good discipline to follow up of new developments and innovation efforts.
New interventions of the processes that allows to save time and ensuare the quality.
Identification of improvement and automation opportunities across deliverables
Role Specific Competences
Good Stakeholder Management skills
Microsoft Office and Excel Intermediate or advance level
Major in Business, Finance, Economics, Industrial Engineering.
Minimum 2.5 Years of experience.
Fully bilingual, English and Spanish.
Work shift : Monday Friday. Business Hours
Travel time : 5%.
Location : Costa del Este, Panamá.