BE - Technical Sr. Writer
hace 2 días

BE - Technical Sr. Writer

We are searching for an experienced BE - Technical Sr. Writer at our Panama facility.

Primary Role and Responsibilities :

As a Technical Sr. Writer , you are responsible for the quality of technical documentation. Some of the responsibilities include :

  • Determine the customer needs on technical documentation
  • Plan the documentary deliverables according to the project schedule and methodology
  • Produce, publish, and maintain high-quality technical documentation (Hardware specifications, user manuals, maintenance manuals, SOPs, or any other documentation deliverable).
  • Interview Subject Matter Experts to obtain an in-depth understanding of the products and
  • their components.

  • Deliver technical documentation according to corporate technical writer guide styles and
  • policies, standards regarding clarity, conciseness, style, and terminology.

  • Organize, prioritize, and logically present complex information from multiple sources.
  • Select photographs, drawings, diagrams, and charts that increase users’ understanding.
  • Revise technical documents as new issues arise.
  • Register changes in content with their respective versions and status.
  • Consolidate and control technical documentation to be delivered to the project team.
  • Manage multiple competing priorities in a fast-paced, constantly changing environment.
  • Edit, clarify, and proofread technical documents written by others.*
  • Identify opportunities for improvements in the technical documentation methodology
  • Ensure documentation reviews and approvals from Subject Matter Expert.
  • Learn, understand and apply knowledge generation guidelines by Knowledge QA Team
  • Comply with the Quality Policies, Practices and Methodologies defined and adopted in the Vertical
  • Support the project team generating and organizing Quality Management System evidences
  • Achieve the goals proposed by the documentation service unit contributing to the company OKRs
  • And, any other services in connection or related to the aforementioned.
  • Required Skills and Qualifications :

  • Bachelor's degree in computer science or equivalent practical experience
  • 4-5 years of prior experience with highly technical engineering documents.
  • Previous experience developing software documentation
  • Advanced to native level of English
  • Content management and tracking software such as Atlassian Confluence and JIRA experience.
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