Job Summary : Under the supervision of the Switchboard Supervisor, this individual provides efficient telephone and telephonerelated services to the community, staff, and patients of Pocono Medical Center.
Minimum Requirements : Must be a high school graduate or equivalent (GED) is required
Previous experience as a switchboard operator is strongly preferred. One to two (1-2) yrs previous experience in a customer service capacity W / I call center / service center preferred.
Within ninety (90) days of employment, demonstrates proficiency on Siemen's equipment.
Familiarity with basic PC keyboard, mouse and monitor usage preferred. Must have good verbal communication skills, having ability to express self appropriately.
Preferred Qualifications :
Licensure and Certifications : NA