Leadership Development Senior Consultant
Capital BlueCross
hace 34 mins

Capital Blue Cross has an exciting opportunity for a Leadership Development Senior Consultant to join our award winning organization.

Proud to be named a Best Places to work in PA, Harrisburg Magazine’s Simply the Best, Highest Member Satisfaction J.D. Power Award, and since 2014, Capital Blue Cross has scored higher than all health insurance providers publicly measured in the American Customer Satisfaction Index (ACSI).

The Leadership Development Sr. Consultant works with the Director, Learning & Organizational Development for identifying, developing and implementing strategic organizational effectiveness and talent management initiatives.

The core responsibilities of this position include, but are not limited to on-boarding; curating competency framework, execution of leadership programs, assessments and services, as well as develops leadership bench strength and capacity in preparation for future challenges and succession.

The incumbent serves as an internal consultant interfacing with all levels of leadership, and HR to design and deliver impactful, practical talent management and organizational effectiveness solutions to improve Capital Blue Cross’ business.

Duties and Responsibilities

Management & Leadership Development : Supports design, external partner management and facilitation of management and leadership development programs at all levels of leadership from Executive to Front-Line Leadership.

Provides individualized coaching, including assessment, feedback, identification of development needs, support in the creation of a development plan and progress tracking.

Organizational Development : Develops strategic partnerships with the Leadership & HR Business Partners by consulting with the business to identify talent gaps.

Develops programs to increase individual and organizational capabilities. Integrates competency model to ensure talent development efforts are aligned with business needs.

Talent Management : Designs, administers and provides corporate oversight of the execution of key talent management processes including : employee on-boarding, performance management, development planning, talent assessment and review.

Project Management : Utilizing multiple research and data collection methods along with alternate learning methods to present leaders with recommended solutions that fit the culture, strategic direction and resources of the organization.

Operationalizes best-in-class practices to drive standardization, efficiencies, and reduction in costs

Succession Planning : Support continuous employee performance improvement through better feedback & engagement processes in alignment with the PM cycle.

System / Program Administration : Administers internal and external development programs and Performance Management Process (eLearning, PMOL, Survey Monkey, Tuition Assistance, assessments, etc.)

Measurement : Works with HR and the business to deliver reliable talent data to the organization to assess talent strength and talent development progress.

Culture and Change Management : Identify potential gaps in change management strategy to ensure comprehensive, effective training content.

Ensure integration of DEI learning solutions in collaboration of Director, DEI.

Manages Complexity

Communicates Effectively

Project Management

Team & Group Dynamics

Leadership Development programming


5 to 7 years’ progressive responsibility in Talent Management and Organizational Effectiveness.

Education, Certification, and Licenses

Bachelor’s degree in OD, I / O Psychology, HR or related field required

Master’s degree in OD, I / O, Business or related field preferred

Prosci or other Change Management certification, PMI is a plus

Preferred certifications- Lencioni Team Development, Korn Ferry Leadership suite, DiSC

Work Environment

Hybrid - The nature of this role allows for a combination of work from home and time in the office. A successful candidate should be within a two hour commuting distance to the corporate office in Harrisburg, PA.

Physical Demands

While performing the duties of the job, the employee is frequently required to sit, use hands and fingers, talk, hear, and see.

The employee must be able to work over 40 hours per week. The employee must occasionally lift and / or move up to 5 pounds.

Capital Blue Cross is the leading health solutions and insurance company in Central Pennsylvania and the Lehigh Valley. As a partner in the community’s health for over 80 years, we offer health insurance products, services, and innovative technology solutions that provide peace of mind to consumers and promote health and wellness for our customers.

Capital BlueCross is an independent licensee of the BlueCross BlueShield Association. We are an equal opportunity / affirmative action employer and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity, age, genetic information, physical or mental disability, veteran status, or marital status, or any other status protected by applicable law.

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