housekeeper
Selina LTD
Panama City, Panama
hace 16 días

Who we are

Selina’s mission is to build a global movement where people live, travel, work and explore unique local experiences while forging meaningful connections.

Built with the digital nomad in mind, Selina is disrupting the hospitality industry with a design, tech and socially-centric approach to boutique hotel and co-

working developments that enable travelers to seamlessly live and work abroad.

Responsibilities

  • Providing a friendly, welcoming and efficient service to all guests, in line with our vision and values on customer satisfaction
  • To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.
  • To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
  • To assist in keeping the hotel reception area clean and tidy at all times.
  • To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.
  • To undertake all training as required (eg, first aid, health and safety, customer service).
  • To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post, as and when required.
  • To administer the general petty cash system and float in an accurate manner
  • Interact with customers, take orders and serve snacks and drinks
  • Comply with all food and beverage regulations
  • Offering all Selina services such as tours, shuttle buses and rentals to customers
  • Ensuring the best experience of all customers
  • Qualifications and Skills

  • Customer service skills
  • Fast learner
  • Previous experience with dealing with clients
  • Ability to work under pressure
  • Ability in solving problems
  • English language required
  • Benefits and Perks
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