E2E Business Process Expert - Transport Management
Ciudad de Panama, Panamá, Panama
hace 3 días

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.

Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common : An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs.

It’s what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more.

That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

Philips expert in specific process / domain(s) (subject matter expert) on transportation :

  • You develop, implement and drive continuous improvements of the standardized business capabilities for your expertise area, deploy to newly acquired companies.
  • You are the process custodian and ensures adoption of proven practices. You capture learnings and actively share success within your network.
  • Dedicated BPE reports into lead BPE.

    You are responsible for

  • Providing expertise in process analysis within transport management to perform process gap analyses, propose best practices as input for the process design.
  • Designing the Philips Excellence Process Framework (P.E.P.F.) with the above mentioned requirement features and ensure alignment with the underpinning IT applications incl.
  • relevant process performance metrics & KPI’s and compliance requirements and controls.

  • Supporting SAP, TMS & Transport process implementation programs (Philips Integrated Landscape, PIL) and projects and ensure processes are implemented as designed.
  • Collaborating with IT and EIM to ensure that IT applications and data models support the business process requirements and design.
  • Being a change agent by clarifying the impact of the new ways of working including the process, IT applications to the deployment teams and are the content owners of the deployment materials (guidelines, work instructions and learnings), as developed with Philips University or other parties who develop the process role-based learning curriculum for the end-users for their process domain
  • Building and maintaining SME communities in your domain and ensure the people, competencies, capabilities are in place to execute the standard solutions in your process domain and identify opportunities for improvement.
  • Establishing an accurate process performance impact tracking & reporting, with reference to internal / external benchmarks and relevant targets.
  • As part of the continuous improvement, phase and actively share knowledge and help problem solve with systemic issues driving impact.

    You are a part of

    A team with exciting and innovative environment that will actively encourage you to make improvements, establish best in class service, and have a direct impact on our success.

    To succeed in this role, you’ll need a customer-first attitude and the following

  • Bachelors Degree; Master’s degree preferred
  • 3 - 5 years of experience with transport operation management, ideally both international (overseas) transport with different modalities and intra-continental transport management.
  • Knowledge of :
  • document flows supporting transport operations,
  • IT tools (a.o. TMS, SAP >
  • TM, WM, MM, SD modules) and EDI messaging supporting transport operations,

  • constraints and obligations going along with transport management (e.g. supply chain security, dangerous goods),
  • billing transport operations (including pre-billing and / or self-billing),
  • Transport claims management
  • how transport operations connect with other supply chain and business processes,
  • Having experience in advanced technologies applied to transport (e.g. IoT, blockchain) and knowledge / experience of customs processes are considered additional assets for the application.

  • Continuous improvement mindset
  • Conceptual thinking and analytics skills. We expect you to be both able to see the bigger picture and work at very detailed level
  • Pro-active, hands-on, eager to learn, asks questions
  • Ability to design (including formalization >
  • this includes a training to our ARIS modelling tool) of processes for the target vision

  • Ability to run business analysis enabling to understand a process, issue and drive the right choices
  • Experience in leading process improvement methodologies (e.g., Lean, Hoshin or 6-sigma)
  • Good communication skills (spoken, written) : English used in all communications
  • Ability to teach others (prepare training, run training)
  • Affinity with systems (knowing SAP and TMS is an advantage)
  • In return, we offer you

    We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents.

    This job comes with a competitive salary, excellent benefits and up-to-date training.

    How we work at Philips

    Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers.

    We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.

    Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

    Our hybrid working model is defined in 3 ways :

    We believe in the importance of impactful collaboration : There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

    We embrace flexibility : Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

    We want to be at our best : The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions.

    Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.


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