Sales Support Specialist
Maersk Group
Costa del Este, Panama
hace 4 días

Maersk Line, the global containerized division of the Maersk Group, is dedicated to delivering the highest level of customer-focused and reliable ocean transportation services.

Our vision, built from a strong heritage of uprightness, constant care, and innovation has guided our business operations since the first Maersk Line vessel sailed in 1904.

By remaining committed to that vision, we have expanded our business to become the world’s largest ocean carrier. We are consistently recognized as the most reliable container shipping company.

We offer

We offer you an exciting job opportunity in an international, challenging business environment characterized by high pace and diversity.

You will get to focus on creating valuable relationship with our current and new customers.

This position will support the Sales team to manage and grow assigned accounts in line with the organizational strategy, goals, policies and processes.

Commercial

  • Build a good understanding of target customers (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
  • Maximize impact of transactional sales through effective probing, and lead qualification.
  • Provide personalized service and build relationships with customers.
  • Track competitor information and market trends and suggest required action.
  • Administrative

  • Formulate and manage service contracts with customers.
  • Ensure replies to all sales leads and key correspondence are delivered within 24 hours.
  • Communicate service or rate changes, notable trends, policies and other relevant information to assigned accounts.
  • Assist with processing price quotes and rate negotiations.
  • Effectively assist in problem resolution through delegation to the corresponding internal department.
  • Systems

  • Ensure Customer Relationship Management tools (Salesforce.com and others) are updated on time and of excellent quality.
  • We are looking for

    The ideal candidate must possess enthusiasm, a strong work ethic and a willingness to learn. We also value great people skills, ambition and integrity.

    A Bachelor's degree is preferred with 2+ years’ industry or equivalent sales experience. You should have excellent interpersonal, presentation and communication skills (both written and oral).

    In addition, you should have organizational and time management skills including multi-tasking, prioritizing, and the ability to plan work activities efficiently to meet deadlines.

    You should have high proficiency in Microsoft Office (Word, Excel, Power Point and Outlook) and a strong ability to quickly grasp and work with web-based software.

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