Systems Engineer
Panama City, Panama, Panama
hace 2 días

Job Duties :

  • Conduct technical meetings with stakeholders within the assigned Carrier and Service Provider accounts to highlight Fortinet products and solutions oriented to solve the business needs of the Carrier as a corporation.
  • Provide pre-sales technical support to Fortinet Sales representatives, Fortinet resellers and distributors, in order to positively influence sales and development of Fortinet opportunities within Carriers and Service Providers for the Latin America and the Caribbean
  • Homologate the Fortinet Product Portfolio inside Carriers and Serivce Providers and provide support for the sales counterpart in order to position Fortinet products and technology as the standard for Managed Service Offers.
  • Travel within the assigned territory Latin America and the Caribbean to ensure local Fortinet Sales Representatives and Named Carrier account key contacts, get the appropriate level of attention and care.
  • Coordinate and run demo labs or proof-of-concepts required by customers, in order to shorten the sales cycle and effectively highlight Fortinet advantages over competitors.
  • Create / Modify / Translate competitive documentation that can show in a convincing way, why Fortinet has a superior technology and product portfolio versus competitors, highlighting benefits to customers.
  • Give proper follow-up to VIP projects and promptly report any advances or potential issues, so the sales counterpart can be aware and proactively work on the next step.
  • Provide assistance on selected post-sales support cases, when customer relevance or project importance demands so.
  • Support educational efforts (both in-classroom and remote via Webinars) targeted to keep a high degree of knowledge about Fortinet’s solutions, to the partner, reseller and distributor base.
  • Create technical documents and / or presentations that can help the partner base to perform better / quicker / more impressive demonstrations, to effectively show Fortinet’ products strengths.
  • Create / Modify / translate presentations as needed to effectively deliver Fortinet’s message to any type of audience.
  • Be a spokesperson, appropriately representing the company at public conferences, media and partner / Fortinet driven events.
  • Be aware of business and technology trends that can impact the Managed CyberSecurity-related markets in the future, so proper positioning can be developed around such trends in those markets.
  • Work with Corporate and Field Marketing teams, to help understand specific market needs in order to drive the appropriate activities that can impact positively market’s perception towards Fortinet.
  • Participate and be part of the feedback process to Research and Development, on information that flows from customers, partners and distributors, regarding potential improvements in Fortinet product line.
  • Be part of the internal engineering communities (Tech Teams, Mailing lists, Partner Forums) and assist others within or outside the region, in order to make Fortinet more successful as a company.
  • Take internal or external trainings as needed (including self-training modules) in order to keep product knowledge at the best possible, and be an expert resource for resellers, partners, distributors and other peers.
  • Job Experience / Abilities Required :

  • Deep technical knowledge of Managed Security Services, SD-WAN and SASE concepts and technologies from the top recognized vendors from the industry.
  • Strong understanding of common TCP / IP Service Protocols, such as ICMP, DNS, FTP, SMTP, HTTP, DNS, FTP, SMTP, HTTP, SNMP, SSH, RIP, OSPF, BGP, PPTP, L2TP, 802.1q, 802.1x
  • At least 3 years of experience with the design, installation and / or operation of network security solutions, including at least three of the following : Firewalls, VPNs, IDP / IPS, Antivirus Gateways, Web Content Filtering, AntiSpam, Vulnerability Managers, Database Security, VoIP Security.
  • Experience developing Managed Security Services offers from the technical perspective
  • At least 2 years of Experience on Management operations for Multi-tenant environments.
  • Strong understanding of scripting and automation technologies based but not limited to : Python, Ruby, Perl, Ansible, Java, Terraform and general API development.
  • Strong understanding in the following technologies and protocols : IPSec, SSL, 3DES, AES, SHA-1, MD5
  • Strong knowledge and experience designing architectures and operating environments with switching and wireless technologies is a strong plus.
  • Knowledge and experience of authentication and cryptography systems, protocols and technologies such as LDAP, RADIUS, DIAMETER, TACACS+, Active Directory, Digital Certificates / PKI, SSL, IPSec,
  • Deep understanding of VoIP solutions and VoIP security systems is a plus.
  • At least 2 product certifications on Networking, Firewalls, VPNs, IPS, Antivirus, AntiSpam, URL Filtering or Vulnerability Managers;
  • that can be from Fortinet or from other competitor products is a plus.

  • Business oriented with sales skills.
  • At least 4 years of experience with engineering presales activities, including : Sales meetings, Proof-of-concepts, Technical trainings, product sizing, solution design, assisting on creating sales proposals (with sales persons) and answering RFPs / public bids.
  • Previous experience (at least 3 years) working with Internet Service Providers or Wireless Service Providers either as an employee, partner or vendor servicing Telcos in Latin America.
  • Bilingual : Strong oral and written communication skills, both in Spanish and English. Exceptional ability to clearly articulate messages in English and Spanish.
  • Portuguese and / or French are a plus.

  • Strong analytical skills, oriented to details.
  • Ability to be autodidact and learn new knowledge areas on his / her own.
  • Proven track record as a problem solver.
  • Highly organized. Capable of working and multi-tasking across multiple projects.
  • Exceptional presenter. Strong ability to present to audiences of all sizes, either at technical level or management level (up to C-level).
  • Self-motivated, with ability to work without direct supervision.
  • Adaptable and flexible, operating in a fast-paced, dynamic environment.
  • Ability to work and take quick decisions under pressure.
  • Availability to travel up to 40% of the time. Availability to travel on short notice.
  • An independent information / network / computer security certification from SANS, (ISC)2, ISACA, BS7799 / ISO17799 is a plus.
  • Demonstrated experience working on distributed teams is a plus.
  • Previous experience working with channels and / or with an assigned quota, is a plus.
  • Other Job Requirements :

  • Bachelor / Engineering degree on Computer Science, Electronics or Telecommunications granted by a University recognized by the local Education System and / or Education Authority.
  • Must be a citizen or be legal resident and have a valid working visa in Colombia or Panama.
  • Must currently live in Bogota or Panama City, or close enough to attend daily meetings in the city.
  • Fortinet has been built on diversity. Our company is a diverse workplace resulting from an integrated team with true international representation and contributors with a variety of talents, backgrounds, experiences, and approaches.

    We have an equal and transparent selection process, you will be considered regardless of gender, race, color, religion, sexual orientation, age, citizenship, marital status, or disability.

    In fact, if you have any disability that requires for us to do any accommodation, please contact us at accommadations

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