Categories : Finance
First Quantum Minerals Ltd. has grown from a small mineral operation in Zambia into a multinational mining business in less than two decades, with a global portfolio of copper and nickel assets in Europe, Africa, Australia and South America.
This phenomenal growth is down to FQM people who have strived to be Bolder, Smarter and Driven in everything they do.
In March 2013, First Quantum Minerals acquired Inmet Mining Corporation, a Canadian-based mining company primarily producing copper and zinc from mines in Finland, Spain and Turkey, with also a major copper deposit under development in Panama, known as Cobre Panama.
The combination of the First Quantum and Inmet assets has created one of the world’s leading copper producers with a geographically diversified portfolio of high-
quality operations and development projects in eight countries across five continents.
With a strategic plan to produce more than 1 million tonnes per annum of copper within five years, the Company is poised to become the largest, widely-
held pure-play copper producer and one of the top five copper producers in the world.
We are currently seeking an experienced Specialist ServerEngineer to joined our talented ICT team.
Key Accountabilities and Challenges
Operate within and observe all relevant and applicable laws of Panama.
Develop standard safe working procedures and actively participate in HSE initiatives.
Carry out formal workplace inspections on a routine basis.
Ensure work is executed in compliance with H&S, quality and environmental standards and procedures.
Adherence to IT policies and processes to ensure consistent quality of service and responsiveness.
Control, drive and manage the server infrastructure, necessary for the operation of the overall infrastructure of the ICT section.
Coordinate and control the monitoring of the availability, capacity, and operability of corporate ICT infrastructure and provide detailed records of the events specifically noting the level of escalation.
Diagnose and plan the solution of detected events in the operation of services and infrastructure.
Develop and maintain relationships with ICT peers to ensure that ICT-delivered services and end-user productivity goals are understood and exceeded.
Maintain and seek out knowledge of trends in infrastructure management, technologies, sourcing, policies, procedures and other external changes that could have an impact on the business.
Implement and manage security processes (both technical and procedural) to ensure uninterrupted operations and to comply with business data privacy policies.
Ensuring sever infrastructure data integrity.
Responsible to ensure implementation of best practices over all service infrastructure.
Perform or coordinate all required monitoring activity for the supported networks and systems, including operation of utilities to support customer system and data implementations.
Responsible for maintenance and emergency response outside of normal business hours as necessary to maintain general system functions, health and / or changes.
Maintain ownership of support incidents and follow proper escalation processes to meet or exceed target resolution timeframes.
Responsible for involving resources outside of Operations when necessary to resolve incidents (third party providers, Group IT, etc.).
Collect and analyze system usage statistics and engage in capacity planning required to manage the supported systems to accommodate growth and to support ongoing engineering initiatives.
Responsible for ensuring that the technical architecture is followed and that services necessary to meet the changing needs of Cobre Panama are documented, implemented and maintained.
The position has overall responsibility for the blueprint or technology architecture that drives the other services.
Ensure that ICT-delivered services and end-user productivity goals are understood and exceeded.
Consider cost saving measures without compromising service delivery.
Adopt the FQM Way culture Smarter, Bolder, Driven, Together
Act as deputy for colleagues as required.
Perform any other duties as assigned.