Programme Officer (Administration and Business Operations Strategy)
United Nations
PANAMA CITY
hace 6 días

Org. Setting and Reporting This position is located in the Regional Desk, Latin America and Caribbean (Panama) in the United Nations Development Coordination Office (UNDCO).

The incumbent reports to the Senior Programme Officer and works in close coordination with the Business Management Branch and Country Business Strategy Section at UNDCO Headquarters.

Responsibilities Within delegated authority, the Programme Officer (Administration and Business Operations Strategy (BOS)) provides substantive support to regional Operations Management Team (OMT) and in particular in the scaling of the Business Operations Strategy (BOS) and Common Back Office.

In addition, the Programme Officer will provide administrative support to the Regional UNDCO office, as needed.

More specifically, the Programme Officer will :

  • Provide substantive support in the development of Business Operations Strategies as well as the establishment of Common Premises.
  • Provide Quality Assurance of the BOS and CBO frameworks relevant to the region, in close collaboration with UNDCO HQ and the UNSDG BOS TWG.
  • Monitor BOS implementation in countries, identifying bottlenecks and facilitating solutions, and contribute to scaling up of innovations at country and regional levels.
  • Liaise with UNDCO HQ on issues that need resolution and recommends solutions from reports on best practices.
  • Take the lead in providing operational support for the UNDCO regional office, including all aspects related to the administration of human resources activities, preparation and implementation of the work programme, procurement, travel and management of office space.
  • Advise RCs and RCOs on matters related to management, administration and Human Resources, in close consultation with the management branch of UNDCO HQ
  • Monitor and review the work programme and budget by conducting regular and special reviews to assess progress of actual work versus the programme plan.
  • Coordinate the production of programme reports.

  • Facilitate the provision of policy guidance and assist in policy development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies, enabling improvements in operational support and capacity to deliver the SDGs.
  • Research, analyze and present information gathered from diverse sources; perform regional analysis and modeling; promote common data sets at country and regional levels.
  • Undertake survey initiatives; design data collection tools; review, analyze and interpret responses, identify problems / issues and prepare conclusions.
  • Prepare various written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc.
  • Provide substantive support to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc.
  • Undertake outreach activities; conducts training workshops, seminars, etc.; make presentations on assigned topics / activities.
  • Participate in or lead field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc.
  • Perform other duties as required. Competencies
  • Professionalism : Knowledge and understanding of theories, concepts and approaches relevant to common premises. Ability to identify issues, analyze and participate in the resolution of issues / problems.
  • Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases.

  • Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities; demonstrates professional competence and mastery of subject matter;
  • observes deadlines and is results focused; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges;
  • remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

  • Teamwork : Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise;
  • is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position;
  • shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

  • Client Orientation : Considers all those to whom services are provided to be clients and seeks to see things from clients’ point of view;
  • establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions;
  • monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects;
  • meets timeline for delivery of products or services to client. Education Advanced university degree (Master’s degree or equivalent) in business administration, management, economics or a related field.

    A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

    PMP or PRINCE2 certificate is desirable. Work Experience A minimum of five years of progressively responsible experience in project or programme management, administration, or a related area, is required.

    Three years of experience working with UN (or a comparable international organization) systems policies, practices and procedures is required.

    Experience in the UN inter-agency collaboration and development cooperation is desirable.

    Knowledge of Business Operations Strategy and common back office operations is desirable.

    Experience in operations management is desirable.

    Experience in the UN system or a comparable international organization is desirable.

    Experience working at the headquarters of a development cooperation organization is desirable.

    Field experience in development cooperation is desirable. Languages English and French are the two working languages of the United Nations Secretariat.

    For the post advertised, fluency in English and Spanish is required. Knowledge of another UN official language is desirable.

    Assessment Further evaluation of candidates may include other forms of assessment, followed by a competency based interview.

    Assessment related communication will be sent exclusively to your primary email address listed in Inspira. Please ensure that your primary email address is up-

    to-date and correct. No assessment communications will be sent to your secondary email address. Special Notice This position is available for an initial period of one year.

    Extension of appointment is subject to the availability of funds.

    Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

    The United Nations Secretariat is committed to achieving 50 / 50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

    United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

    Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts.

    The term sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another.

    The term sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions.

    The term sexual harassment means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship.

    Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

    Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs.

    The United Nations Secretariat is a non-smoking environment.

    Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on Manuals hyper-

    link on the upper right side of the inspira account-holder homepage.

    The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines.

    Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening.

    No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.

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