Customer Master Data Specialist
Philips Lighting
Ciudad de Panama, Panamá, Panama
hace 20 horas

You are responsible for

but not limited to)

  • Regular review and processing of customer Master Data requests, set up, change requests, and determination of corrective actions as needed
  • Submittal of customer data changes and ensuring requests are reflected correctly in all required systems
  • Manage account cleanups and issue resolution with external customers and internal stakeholders
  • Serve as the End to End Master Data knowledge expert from a data and system perspective for SAP, Informatica Business Partner Data Hub (BPDH) and Salesforce.com
  • Support planned and ad-hoc data analysis efforts and issue resolution for master data topics
  • Partner with downstream stakeholder groups to facilitate end to end master data update
  • Support month end, quarter end and year end close processes for customer master maintenance
  • Ensures established processes in compliance with Philips’ Quality Standards of business conduct and followed
  • Other duties and responsibilities as assigned
  • You are a part of

    Philips’ Master Data team, which is part of the Global Business Services (GBS) North American hub in Nashville, Tennessee.

    Philips GBS Nashville hub has continued to grow in the Greater Nashville area since the original announcement of adding 800+ jobs in 2017.

    Philips is a global leader in health technology and we are looking to build the team in Nashville with passionate, inspirational, collaborative and diverse professionals empowering excellence around the world for Philips to achieve our mission to improve the lives of 2.

    5B people a year by 2030.

    To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree in business or related field preferred, or equivalent combination of education and experience
  • 2+ years in a highly accurate and data-driven environment where data integrity and cleanup are required
  • Strong familiarity with Master Data management and concepts
  • Experience working in SAP or SFDC is highly preferred
  • Excellent attention to detail and organization skills
  • Ability to analyze requests and issues and determine correct action without assistance
  • Ability to work in a fast-paced, deadline-driven collaborative team environment
  • Advanced analytical and conceptual skills with the ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions
  • Excellent verbal, written communication skills and presentation skills
  • Ability to interact effectively with all levels of the organization build consensus and collaborate with others in achieving goals and objectives
  • Ability to handle multiple planned and unplanned tasks, roles and responsibilities
  • Ability to independently manage workload and priorities to deliver on time
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