Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle : to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers to work and enjoy new adventures
What the role is
This position will be reporting to the VP of Revenue Management & Reservations that is based in Madrid. This position ideally should be based in Panama but other options could be considered such as Madrid or countries in the surroundings of Panama.
What you will be doing
Manage, lead, motivate and inspired our team of Central Reservation Agents in Panama.
Improve the dynamics and efficiency of our Central Reservation Office.
Coordinate, communicate and work very closely with other departments such as Sales, Operations and Marketing to secure the Central Reservation Office meets its goals.
Promote direct sales through chat, email and calls.
Improve the technological and reporting environment in place in the Central Reservation Office.
What you need for the role
At least 6 years experience in a leading role in a hotel Central Reservation Office
Fluent in English and Spanish
Good in analytics
Great leadership skills
Expert in optimizing processes and efficiency