Movil NOC Engineer
Digicel
Panama City, PA
hace 4 días

Digicel

Job Title : Movil NOC Engineer

The engineers of the Network Operations Center (NOC) are in charge of monitoring the mobile access network (RAN), switching networks, IP backbone networks, Transmission, Value Added Services, as well as the servers and infrastructure platforms of network (IT).

Responsabilities :

  • Monitor, solve or escalate problems of networks and server systems and telecommunications platforms 24 hours a day.
  • Guarantee 99% availability of the access network (RAN).
  • Detect access network problems such as sites out of service, problems with the transmission medium.
  • Creation, monitoring and documentation of incidents on the Remedy platform.
  • Execute the first line of support for problems of lack of electricity supply in the various premises where the equipment and radio frequency antennas are located.
  • Escalate problems in IP networks, switching, IT or services.
  • Scale to service providers and track incidents with them.
  • Provide support and help via telephone at the interdepartmental level.
  • Send pertinently alerts for unavailability of monitored services (Outage Warning) according to the type and severity of the failure.
  • Requirements :

  • Telecommunications Engineer or related careers.
  • Experience less than a year or no experience
  • Job Segment : Telecom, Telecommunications, Supply, Technology, Operations

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