Product Data Manager
LLA
Panama
hace 4 días

What's The Role?

The objective of the Product Data Manager is to be in charge of product data related to customer experience in order to create executive level product performance reports and develop ideas to improve product value or advise product strategy.

What You ll Do

  • Monitor Product performance and satisfaction KPIs.
  • Monitor and alert on product performance.
  • Monitor performance versus business case.
  • Report to Management and flag wins and areas of improvement.
  • Provide requirements to IT analytics for the product reporting needs.
  • Develop insights and give feedback to product strategy about value delivered.
  • Knowledge And Experience

    Preferred education / qualifications

  • BS in business administration or engineering.
  • 1 year of demonstrable experience in Advanced Analytics or BI.
  • 3 years of demonstrable experience of quality assurance in the Telco industry.
  • 2 years of experience in definition and management of continuous product improvement processes.
  • 2 years of proven experience in management of dotted-line cross-functional teams in multi-cultural environments.
  • Who We Are

    We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica.

    We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the region.

    Why join us

    Technology excites us enables us and drives us. We re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers lives with technology so that they can connect, work, live and play without missing beat.

    Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team.

    Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy / childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and / or local laws.

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