The Tax Manager leads multi-functional indirect team providing people and technical supervision, training, advice and guidance to the tax professionals on their team.
The Tax Manager is responsible for establishing clear performance expectations, providing honest employee feedback and accountability for results.
The Tax Manager recognizes contributions by employees and teams, as well as fosters teamwork and inclusion across organizations.
The Tax Manager is responsible for defining and supporting IBM's tax positions, negotiating with and representing IBM before tax officials at the federal, state, and local tax level on tax / legal issues arising from tax audits and inquiries.
Manage Tax Technology Staff and assist in building and maintaining available tax technology software applications utilized improve the efficiency and effectiveness of the Indirect Tax processes around the world.
Analyzing data through multiple tax systems, warehousing data for workflow, referencing and analytics.- Effectively communicating changing system requirements to CIO, Tax Operations and end-users to ensure properly implementation, delivery and training.
Monitoring and reviewing system access and controls- Troubleshooting and resolving user issues- Identifying and assisting in implementing new processes that optimize the use of technology and best practices- Building and maintaining relationships with key technology providers and stakeholders (both internally & externally)- Conducting training and maintaining user guides, controls and other documentation- Executing dataset maintenance and controls whenever necessary (mapping / rules / adjustments)