UNDP is committed to achieving workforce diversity in terms of gender, nationality, and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply.
All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination.
All selected candidates will, therefore, undergo rigorous reference and background checks.
Background and Organizational Context
The Regional Hub for Latin America and the Caribbean / RBLAC is headquartered in Panama and serves 25 country offices (covering 42 countries and territories) in the Latin America and Caribbean region.
From the Hub, it provides support and advice on regional policies and to address the needs of country programs, thus it is also a reliable source of knowledge, experiences and resources contributed by a group of experts and professionals.
The Regional Hub works through its country offices with governments and individuals to create personalized solutions to development challenges and thus contribute to strengthening national and local capacities and achieving sustainable development.
Key Duties and Accountabilities
Implementation of HR strategies
Implementation of HR services
Support to knowledge building and knowledge sharing
Ensures implementation of HR strategies focusing on achievement of the following results :
Full compliance of HR processes and records with UN / UNDP rules, regulations, policies, and strategies.
Provision of inputs to the Regional Hub for LAC business processes mapping and elaboration of the content of internal Standard Operating Procedures (SOPs) in HR management in consultation with the direct supervisor and office management.
Provision of information to the management and personnel on HR, rules, and regulations.
Implements HR services focusing on achievement of the following results :
Provide support to regular interaction with GSSC on recruitment processes and contract management.
For UN Agencies administered by the Regional Hub : preparation of draft job descriptions, vacancy announcements, compiling matrixes, screening of candidates, verification of academic background information, request of work references, preparation of long and short lists;
facilitating interview panels and performing the function of Secretary in interview panels
Facilitates the processing of personnel contracts ; tracking of information related to positions, recruitment, benefits, and separations;
following up and reviewing monthly payroll information.
Provision of orientation and monitoring of the onboarding process of new staff.
Provision of inputs and maintenance of the Regional Hub for LAC staffing table and rosters.
Update of the RH (Regional Hub) LAC rosters.
Maintenance of proper filing system for HR records and documents.
Provision of information for cost-recovery bills in Atlas for HR services provided by UNDP RH LAC to other Agencies.
Acts as Leave Monitor and follow up attendance reports of personnel.
Support to the internship programme, internship agreements with different universities, as well as non-Reimbursable agreements.
Support the activities of the HR unit for staff wellbeing.
Provision of back up functions to HR team during absences.
Supports knowledge building and knowledge sharing in the RH LAC focusing on achievement of the following results :
Organization and participation in the trainings for the operations / projects staff on HR.
Provides support, information and follow up on learning opportunities and activities
Contribution to knowledge networks and communities of practice.
Under the guidance and direct supervision of the HR Analyst, the HR Associate provides HR services ensuring high quality, accuracy, and consistency of work.
The HR Assistant promotes a client-oriented and consistent with rules and regulations approach in the Unit.
The HR Associate works in close collaboration with the operations, programme and projects’ staff in the Regional Hub for LAC, HQs, UN Agencies and UNDP Country Offices in the LAC region to exchange information and ensure consistent service delivery.
Core Competencies LEVEL 1
Achieve Results : Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively : Open to creative ideas / known risks, is pragmatic problem solver, makes improvements.
Learn Continuously : Open minded and curious, shares knowledge, learns from mistakes, asks for feedback.
Adapt with Agility : Adapts to change, constructively handles ambiguity / uncertainty, is flexible.
Act with Determination : Shows drive and motivation, able to deliver calmly in face of adversity, confident.
Engage and Partner : Demonstrates compassion / understanding towards others, forms positive relationships.
Enable Diversity and Inclusion : Appreciate / respect differences, aware of unconscious bias, confront discrimination.
UNDP People Management Competencies can be found in the dedicated .
Cross-Functional & Technical competencies
Business Development - Knowledge Generation : Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.
Business Development - Knowledge Facilitation : Ability to animate individuals and communities of contributors to participate and share, particularly externally.
Business Management - Communication : Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication;
to tailor messages and choose communication methods depending on the audience.
Business Management - Digital Awareness & Literacy : Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.
HR Services - HR Management : Knowledge of onboarding of staff, maintenance of HR documentation, provision of HR advisory services, execute separation processes.
HR Services - Job Knowledge : Understands and applies main processes and methods of HR Management. Possesses basic knowledge of organizational policy and procedures relating to HR and applies them consistently.
HRServices - Learning & Development : Knowledge of enterprise learning and development issues, concepts, and principles, and ability to apply them to enhance the fulfilment and performance of employees.
HR Services - Training : Ability to ascertain need, plan, design, and execute training.
Min. Education requirements
Secondary Education is required ; or
Bachelor's degree in Human Resources, Business Administration, Industrial Engineeging, Social Sciences or other related areas, will be given due consideration.
Min. years of relevant work experience
Minimum 6 years with Secondary education or 3 years with Bachelor's degree of progressively responsible human resources experience is required at the national or international level.
Experience in the usage of computers and office software packages (MS Word, Excel, etc.)
Experience of familiarity with interpretation and application of UN / UNDP policies, rules and regulations is highly desirable.
Experience or familiarity with HR operating and reporting systems, including experience in the use of an ERP system (i.
e. Oracle Cloud, SAP or PeopleSoft) is an added advantage
Fluency in Spanish and English, both oral and written
Professional Certificates :
Specialized certification in HR is highly desirable.