Job Description In this role, you have the opportunity to Prioritizes and drive performance improvements that will have the biggest overall impact on the business results and on delivering operational excellence to customers, by challenging the status quo, coaching, and embedding a mindset of continuous improvement applying Lean and other Continuous Improvement disciplines.
You are responsible for Designing, developing, and implementing the Lean improvement roadmap for GBS, linked to the strategic priorities.
Evaluating key business metrics and situations and engage with the Managers helping them identifying opportunities where Lean, Six Sigma, and other methodologies can be used to improve Customer Satisfaction, Efficiency & Productivity.
Able to trigger, plan, execute and sustain, value stream mapping, kaizen events, and process improvement project applying a structured Problem Solving (i.
e. DMAIC, A3, PDCA) methodology achieving quantifiable results. Providing coaching to management team members and project leaders on process improvement and Kaizen event planning, execution, and follow up.
As well, provide mentorship in the Daily Management process to drive performance and continuous improvement. Able to develop and deliver training to develop people’s skills in CI methodologies and tools You are a part of A unique combination of a critical and ambitious role that is part of an empowering office environment.
You will be actively encouraged to make improvements, establish the best in class service, and have a direct impact on our company's success.
Master's Degree preferred Lean Six Sigma Black Belt Certification (or equivalent) is preferred Strong interpersonal, communication and presentation skills Strong Project management skills, process, and analytical mindset Good training, coaching and leadership Skills Able to work independently and within a team Good knowledge of statistical data analysis software (Minitab, SigmaXL) valuable Process modeling tools (VISIO, BPM suites like Bizagi) Experience working in Order-to-Cash value streams, preferred In return, we offer you A dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents.
This job comes with a competitive salary, excellent benefits, and up-to-date training. Philips is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.
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