Panamá, Panama
hace 6 días

Director, OneSource Controls & Compliance Lead

Brand : Estée Lauder Companies


The C&C Lead Director will be the main face of the Controls & Compliance OneSource team to internal customers across the global organization.

This role will be responsible for Controls & Compliance work as well as managing the GRC Administrator and Controls & Compliance Senior Analyst positions.

As part of their deliverables this person will address / mitigate risks related to running the SAP GRC tool and OneSource C&C reporting / analysis outputs.

By the C&C team in resolving any issues root cause analysis and working in partnership with the business and their team to further improve / streamline processes in the future.

He / She will also partner with the Global Financial Controls and Global IT Compliance leads to action agreed upon work that can and should be handled thought the shared services operating model.

These areas include but are not limited to the Sarbanes-Oxley program, Controls Implementations / Assessments, Continuous Control Monitoring, and Controls Issue Management.

In addition, this individual will lead the identification of talent that will build the One Source team, ensuring the right talent is hired and trained for the success of this organization.

Foundation Team (Project work before Go-Live)

Work closely with relevant Controls leaders to define the scope, deliverables, key financial and operational metrics (SLAs and KPIs) and transition plans for all OneSource sites Controls & Compliance Services

Develop service delivery models, including end-to-end process detail, for all initial controls & compliance processes. Standardize / simplify / improve processes as needed.

Develop organizations structures, roles and responsibilities, and resourcing plans needed to operationalize service delivery models.

Develop migration plans and migrate select controls & compliance services to OneSource with no service interruption.

Collaborate with regional, brand and corporate finance teams to ensure quality deliverables and proper information flow and hand-offs.

Day-to-Day Service Delivery

Controls Delivery 60%

  • Be responsible for the delivery of Controls services, including, but not limited to :
  • o SOX 302 Consolidation & Reporting

    o SOX 404 Administration & Reporting

    o Financial Statement Risk Assessment Analysis

    o Third Party Risk Management & Reporting (SOC-1 / SSAE 18 requirements)

    o Controls Self-Assessment Administration

    o Control Issues Administration & Reporting

    o Global Policy Facilitation & Publication

    o Controls & Compliance Calendar Administration

    Compliance Delivery 30%

  • Responsible for the delivery of IT Compliance support, including but not limited to :
  • o Payment Card Industry (PCI) Security Standards

    o General Data Protection Regulations (GDPR)

    o Food & Drug Administration (FDA) Audits

    GRC Administrator Oversight 20%

  • Manage the SAP GRC Administrator, who will maintain the SAP GRC system on behalf of ELC, including :
  • o GRC Master Data Maintenance & Review (scheduling, workflow, configurations)

    o Troubleshooting functional system issues

    o Subject matter specialist to support and address SAP GRC PC issues in production, quality, development, and testing environments.

    o Actioning key IT controls around GRC (both IT and business), as SOX in-scope system

    o Updates to end user reporting tools for GRC, including Tableau & interactive PDFs

    o Maintaining / integrating Continuous Control Monitoring business rules to greater automation / oversight


    Implement process and systems changes, as needed

    Escalate, solution and action appropriately performance issues

    Collaborate to continuously improve service quality and efficiency


    Minimum Education level : Bachelors in Accounting / Finance / Administration

    Required Language Proficiency : Fully bilingual (native or near native)

    Minimum Years of Experience : 8 years

    Travel Time : 25%

    Licenses or Certifications : Preferred CPA / CIA


    Brings personalized experiences to enhance delivery.

    Provides responsive and flexible services.

    Creates an accountability and own it culture.

    Innovative / Change agent. Experiments with new concepts and approaches. Comes up with creative solutions to difficult problems.

    Data and SLA commitment driven.

    Continuous improvement and service-oriented mindset; consistently reviews processes and procedures to reduce delivery time, drive efficiency and effectiveness and improve client experience.


    Main Business Customers : Global Financial Controls, Global IT Compliance, Regional Controllership, Functional Controllership.

    Deep knowledge of / experience with controls and compliance.

    Great ability relating to problem resolution and understanding root cause analysis.

    Strong focus on collaborating effectively with internal customers (understanding business requirements).

    Proven excellent written and verbal communication skills with demonstrated skill to deliver key messages to leaders while keeping team informed of all potential escalations.

    Must be able to lead teams and deliver results through them.

    Deep knowledge of SAP ECC and SAP GRC tool.

    Job : Finance & Accounting

    Primary Location : Latin America-PA-8-Panamá

    Job Number : 1911937

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