In this role, you will be a solution and subject matter expert in the domain for IT Management and AIOps, specifically IBM Cloud Pak for AIOps.
Analysing customer situations and requirements, develop high quality AIOps solutions tailored to the client's business and technical needs superior to the competition.
It is essential that you are able to apply in-depth understanding of best practices, key concepts, product offerings and services within the IBM Cloud Pak for AIOps portfolio coupled with your domain expertise of the industry and business.
Responsibilities : Understand client requirements, positioning IBM Cloud Pak for AIOps solution suite to meet customer requirements Technical Demonstration of IBM Cloud Pak for AIOps capabilities to customers and business partners Technical leadership and domain expert to collaborate with Sales, IT Architects, business partners, and extended team to create and propose an effective solution for the client, with competitive differentiators Handle responses to RFP / RFI and manage objections Lead and Deliver Proof of Concepts including developing technical assets, installation of software and building of minimal viable product.
Technical Advisor to customers on their IT Operations strategies and initiatives leveraging IBM Cloud Paks solution suite Manage post-sales relationships to progress solution consumption by client As part of IBM Automation Business Unit to meet quarterly and annual sales revenue target Provide technical sales leadership to promote IBM Cloud Paks and development of new opportunities Expand the ecosystem by working Business partners to develop their skills and solutions on IBM Cloud Pak for AIOp Technical skills : Deep domain knowledge of of traditional IT Operations (ITOps) Engineers and Site Reliability Engineering (SRE), tools they used and operational challenges.
Ability to assess where the client is on in their journey from traditional IT Operations to SRE, and able to articulate and demonstrate the value of AIOps to help them with the transition.