The Technical Support Services(TSS) organization is seeking an Industry Client Representative (ICR) to cover Kyndryl. This person will focus on both Multi-Vendor Services and the IBM Logo maintenance business.
This representatives is responsible for selling IBM Technology Support Services Multi-Vendor Services offerings directly to Kyndryl and renewing or winning back IBM Logo maintenance contracts.
This person must maintain and build in-depth skills in the specialty offerings which include maintenance services on Multi- Vendor (MVS) services, IBM branded products and S / W maintenance for Open Source (OSS), Oracle and Microsoft The ICR will be assigned to Kyndryl for the United States.
They are responsible for closing the sale and winning the customer's satisfaction with the engagement and the offerings. The primary responsibility will be to sign net new business for MVS TSS deals while maintaining the leakage of IBM logo maintenance.
The employee influences the functional strategy.