Digital Product Specialist
Millicom
Panamá, Panama
hace 6 días

Te gustaría ayudarnos a seguir cumpliendo nuestro propósito de conectar a más personas, mejorar sus vidas y desarrollar nuestras comunidades? Entonces Tigo es para ti.

Creemos en la innovación, somos agentes de cambio, nos adaptamos y movemos a nuestra clientela al centro de todo lo que hacemos.

Crece y desarróllate con nuestro gran equipo de trabajo, donde juntos transformaremos vidas y comunidades, además tendrás la oportunidad de participar en proyectos desafiantes y podrás aportar tus valiosas ideas.

Esta es tu oportunidad, ven, píntate de azul y acompáñanos en esta aventura llamada Sangre Tigo.

Postúlate ahora!

Digital Product Specialist - e-Commerce

Core Responsibilities

Design and development aimed at improving current Digital products or developing new ones to satisfy consumer demand and substantially contribute to Tigo’s revenues and profitability growth.

  • Determine overall strategy for eCommerce platform.
  • Create and communicate product roadmaps.
  • Develop a metric and KPI-based performance framework to measure the success of the eCommerce platform improvements, over time.
  • Monitor KPIs and provide reporting to key stakeholders on eCommerce identifying opportunities for optimization.

  • Collaborate with key stakeholders to execute product initiatives throughout the product development lifecycles.
  • Identify and prioritize new features and optimizations based on business objectives, metrics, and analysis.
  • Understand our overall company performance and priorities and translate that understanding into product roadmap decisions.
  • Manage cross-functional projects for roadmaps, including mobilizing members of the product team (as well as connecting with stakeholders outside of the core product team).
  • Manage and coordinate external vendors, contracts, relationships and technical requirements to continue to develop and enhance the eCommerce platform.
  • Provide regular communication to management on status updates related to web operations, including project timelines, milestones and deadlines.
  • Create a high level of website and mobile app functionality and deliver the optimal user experience.
  • Identify Digital solutions to key operational / commercial problems from the operations.
  • Engage in business development activities to scout, identify, negotiate and close leading digital companies in the industry to partner with Millicom across all LatAm regions that can accelerate the growth of our Digital Product portfolio and strategy.
  • Develop and share success stories, best practices, case studies and key performance factors from industry wide practices as well as Millicom implementations.
  • Able to manage both short term feature releases and longer-term roadmap.
  • Manage few million-dollar budget and relationship with suppliers / providers / partners.
  • Produce user stories by preparing the functional and technical specifications of new product or improvements of existing ones always comparing to ideal customer journeys.
  • Clearly establishes product milestones (or sprints) and objectives by detailing functionality at consumer and technical level.
  • Collect, organize and structure all additional information required to support the Statement of Work.
  • Analyze product requirements among customers.
  • Recommend new products and help the marketing team create effective strategies.
  • Manage the known product defects, while putting in timely requests to make modifications or adjustments to the product.
  • Monitor all incoming and outgoing requests for the product in time for timely product releases.
  • Help teams and leaders understand and make choices about product and project scope, priorities, MVP, and delivery dates.
  • Facilitates team meetings, including Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective.
  • Help guide priority decisions and remove roadblocks.

  • Calculate the available team capacity for the iteration. Discuss each story, elaborate acceptance criteria, and provide estimates using story points.
  • Determine and agree on the iteration goals. Commits the team to the goals

  • Lead Iteration Review scrum meetings to go through Iteration Goals and discuss their status. Proceeds with a walk-through of all the committed stories.
  • Demands a demo from each completed story in staging environment.

  • Provide updates to leaders on project progress, and choices that could affect the budget, timeline, or strategic vision.
  • Key Interfaces

  • Works with external partners and suppliers to ensure all development requirements are met for the new developments on time and on budget.
  • Liaises with business users of systems collating feedback to ensure all user needs are met.
  • Keeps management informed of project status through periodic status reporting and project updates.
  • Qualifications

  • Bachelor of Science degree in Business, Marketing, Operations, Product, Engineering, Computer Science or related field.
  • Master’s degree (MBA) is a plus.
  • 5+ years in product or project development or engineering, especially in the eCommerce space.
  • Demonstrated ability to drive the development of similar requirement, testing, and process documents for unlicensed spectrum is a key requirement.
  • Managerial experience in medium to large size organizations.
  • A born product development native with substantial knowledge on product definition, development, and life cycle management.
  • Strong experience leading global teams
  • A well-rounded communicator, collaborator, and presenter who loves to share findings and actionable insights.
  • Highly desirable to have ScrumAlliance or Scrum.org certifications.
  • Experience

  • Superior people management and project management skills, but also a hands-on’ attitude to work.
  • Strong understanding of Product Management practices.
  • Tigo es una compañía comprometida con la transformación digital del Paraguay a través de productos y servicios innovadores.

    Tenemos un propósito claro : Construir autopistas digitales, que conectan personas, mejoran vidas y desarrollan nuestras comunidades.

    Desde el año 1992, buscamos transformar vidas, acelerando el despliegue de nuestras redes de datos de alta velocidad y aumentado significativamente el acceso a las autopistas digitales para millones de personas que hoy están aprovechando la nueva economía digital.

    En el corazón de esta transformación está nuestra gente Tigo, un grupo de comprometidos y talentosos individuos que son el ADN de nuestra compañía, que con orgullo llamamos Sangre Tigo.

    Nuestra Sangre Tigo nos mueve a trabajar juntos por nuestro propósito, a ser innovadores y ágiles, transparentes y responsables, a colocar a nuestros clientes en el centro de todo lo que hacemos, a ser motores de cambios positivos.

    Nuestra fuerte cultura de trabajo ha sido reconocida por el instituto Great Place To Work® desde el año 2012, formando parte del ranking local de las mejores empresas para trabajar en Paraguay.

    Millicom Tigo se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y está comprometido con una fuerza laboral diversa y una política de no discriminación en todos los aspectos del empleo.

    Brindamos igualdad de oportunidades y acceso para todas las personas, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, edad, discapacidad, condición de veterano discapacitado u otro veterano protegido, o cualquier otra característica protegida.

    en todas las fases del proceso de empleo y de conformidad con las leyes y reglamentaciones federales, estatales y locales aplicables.

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación