Senior Engineer, Service Delivery
Dell Technologies
hace 5 días

Senior Engineer Service DeliveryDell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously.

Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives.

As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises.

We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunitiesJoin us as a Senior Engineer Service Delivery on our Professional Services team in Costa Rica, Colombia, Panama, or Mexico to do the best work of your career and make a profound social impact.

What you’ll achieveYou will be able to consult with customers for any changes in architectural direction and / or growth, logical and physical allocation of resources and upgrades to SW & HW.

Help document best practices in developing and deploying cloud-centric solutions including but not limited to VMware, Azure Stack, Public Clouds (AWS / Azure / GCP) and OpenStack.

Dell Technologies Managed Services offers end-to-end optimized solutions for data storage, backup, converged infrastructure and more.

With our unique processes and IP, we help customers realize business and technology value faster by handling the burden of daily operations.

And we back our solutions with the service levels customers need to run and transform their business. You will : Apply best practices, strategies, methodologies, and approaches to support multi and hybrid cloud environmentPerform capacity, availability, issue resolution and change management processes for multi and hybrid cloud environments Scale cloud components by forecasting needs and adding or removing components as neededUpgrade cloud and installed backing services and infrastructureTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table.

Here’s what we are looking for with this role : Essential Requirements4 years of professional experience supporting production in medium to large scale environments with experience in data center, virtualization and cloud management technologiesExperience in Hyper-converged, VMware and cloud technologies, Private / Public Clouds (AWS / Azure / GCP, KVM, Xen etc.

Advanced English levelExperience working on the deployment, configuration and administration of host systems and virtual machines.

  • Hands on experience in handling SDDC environment and LCM and troubleshooting.Basic understanding of scripting including Bash, Perl, Python, or Unix shellDesirable RequirementsVMware Certified Professional (VCP) preferredCisco Certified Network Professional (CCNP) preferredEMCSA, EMCTA Storage Certifications preferredExperience dealing with Cisco & Dell SwitchesITIL v3 Foundation preferredHere’s our story;
  • now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than , people, located in over locations around the world.

    We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life while still having a life.

    We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.

    Join us and become a part of what’s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by here.

    Application closing date : May 15h, Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

    Read the full Equal Employment Opportunity Policy here.

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