OverviewThe role focuses on both front-line People management and leading as account manager at designated sites. The Health Information Operations Manager is responsible for client / customer service and serves as a knowledge expert for the HIS staff.
This role may also assist leadership with planning, developing and implementing departmental or regional projects. This role provides support to the VPO.
The Health Information Manager will also assist in the new hire process, meeting with clients, and developing staff at multiple sites.
Details : FT : Flexible ScheduleLocation : Remote / Work from homePreferred : 2+ years of HIM experienceWe Offer : Full benefits : Medical, Dental, Vision, Life Insurance, 401K Savings Plan, Tuition Reimbursement, PTO, and Paid Company HolidaysInternal educational and career advancement opportunitiesCompany equipment will be provided to you (including computer, monitor, etc.
Comprehensive training lead by a hiring managerResponsibilitiesThe primary accountabilities below are intended to describe the general content and requirements of this position and are not intended to be an exhaustive statement of duties.
Area manager may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the area managers performance objectives as outlined by the incumbents?
immediate or manager.Must have strong customer service skillsMaintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility softwareAdhere to the Company's and Customer facilities Code of Conduct and policiesInform manager of work, site difficulties, and / or fluctuating volumes Assist with additional work duties or responsibilities as evident or required.
Enhanced need for attention to detail for medical recordsConsistent application of medical privacy regulations to guard against unauthorized disclosureResponsible for managing patient health recordsResponsible for safeguarding patient records and ensuring compliance with HIPAA standardsAssist with training associates in the HIS I - SR HIS Positions Generates reports for manager or facility as directedParticipates in project teams and committees to advance operational Strategies and initiatives as neededMentor HIS staff for further professional developmentInform senior leadership of issues, opportunities or challengesMaintain overall workflowAssist with escalated situationsResponsible for P&L managementPrimary Account manager to Customer Will participate in meetings with HIMDsWill be responsible for Onboarding new hiresResponsible for handling Corrective Action Plans and development of staffUpdate Standard Operating Procedures at sites Handle various tasks as directed by VPOWill lead in recruiting / hiring activities Lead Quality Assurance effortsManage time tracking within time tracking and payroll approval systemHandle above tasks between multiple sitesActs in a lead role with staff regarding general questions and new hire training and developmental training.
Leads training sessions for timely staff developmentAvailable to staff for questions and training. Develop workflow.Knowledge expert for HIS staff and acts on behalf of VPO as neededQualificationsQualificationsA High School Diploma or GED is required.
Must be 18 years of age or older.Experience in a healthcare environment or office setting is preferred.Knowledge, experience and / or training in accurate data entry, office equipment and procedures required.
Effective verbal and written communication skills in the English language.Must maintain a current and valid driver's license and personal automobile insurance.
Able to respond to requests in a fast-paced environmentAbility to present to small groupsForward thinking and abilty to problem solve2 + years in HIM related experience preferredDemonstrated ability or experience in leading employees and processesCoordinates with site management on complex issuesExcel in written and verbal communicationsAble to delegate effectivelyWorking conditions & physical demandsWork is generally performed in an office environment in which there is only minimal exposure to unpleasant and / or hazardous working conditions.
Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use.
Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.
Reasonable accommodations are available to qualified individuals with disabilities. Must be willing to travel up to 75% of the time to multiple sites based on the needs of the region.
Possible overnight stays and last-minute coverage.