From a position of strength, The Estée Lauder Companies (ELC), the leader in prestige beauty products, embarked on the Leading Beauty Forward program, chartered to fuel product innovation and enhance market agility.
A key element of this strategy was the design of a new way to support its suite of 30 brands globally. The company chose Panama as being best suited to establish its new Global Business Services (GBS) operation center.
This new center will initially deliver Finance, Human Resources and Legal services to ELC employees across several geographies and time zones.
Through a new innovative service minded approach, this center will redefine service standards globally at ELC. This new GBS team will provide a one-
stop-shop solution for the ELC businesses, supported by new customer engagement insights, new systems, and new reporting.
In addition to delivering exceptional service to the ELC businesses each day, the GBS team will also be responsible for continuously streamlining work in pursuit of growing its service offering in support of achieving ELC’s strategic and business objectives.
New site, new team, new opportunity.
This role will provide with the finance information to the broad Finance organization located in New York, such as the complete P&Ls and support of the creation of materials for the Top Executive Team.
This resources will work very closely to its global business customers and has to understand their finance needs and context and be able to communicate it to Senior Management.
This resource will prepare the Annual financial plan and LRP, estimates and other financial reports for the Board of Directors, Top Management and Investor Relationship.
During the project implementation these resources will lead the knowledge transfer of the OneSource FP&A teams, working together with the regional and global teams.
These resources will be the cornerstone for the following transition of activities and responsibilities within the OneSource Finance Organization.
Work closely with FP&A organization
Understand the know how of the activities, analyses and reports that will be transitioned to the OneSource team
Lead the transfer of knowledge to the rest of the team in the Region Shared Services
Collaborate with regional, brand and corporate finance teams to ensure high quality deliverables and proper information flow and hand-offs
Day-to-Day Service Delivery
Forecast & Consolidation 60%
Prepare accurate and comprehensive forecasts on time. Review the actual and estimate templates and work with internal customers to understand them.
Consolidate the actual and estimate information and perform allocations for function analysis. Prepare the monthly, quarterly and annual presentation materials to be reviewed in their corresponding meetings.
Perform estimate submissions and perform allocations for functional analysis, as well as the long-range plans to assist strategic planning.
It is particularly important that during the forecast management period touchpoints are put in place to provide timely warnings and insights to the core groups who ultimately provide support to the business groups as well as the Senior Management organization.
The main objective of this group is to achieve pragmatism and transparency in the management of different areas of the P&L, for the groups across OneSource scope.
Reporting and Insight Driven Analysis 40%
Communicate the background and financial insights to the Senior Managers for a brand, or global function by preparing, analyzing and sharing standard reports, standard variance analysis, consolidated reports and data reconciliations.
Analyze and detect opportunities to improve reporting processes and deliverables, to make them more efficient inclusive of the necessary information for their stakeholders.
Analysis generated by this team should generate efficiencies y-o-y as well as opportunities for synergies and efficiencies in the longer term by being able to compare within the same group budgets and match vs company priorities.
Provides responsive and flexible services
Innovative / Change agent. Experiments with new concepts and approaches. Comes up with creative solutions to difficult problems.
Data and SLA commitment driven
Continuous improvement and service oriented mindset.
Main Business Customers : SVP and VP
Strong focus on collaborating effectively with internal customers understanding their needs and identification of the audience and their area of focus
Written and verbal communication skills
Data processing and analysis skills
Minimum Education level : Bachelors in Accounting / Finance / Administration preferred
Minimum Years of Experience : 3.5 years
of Travel Time : 5%
Required Language Proficiency : Fully bilingual (native or near native)