At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help by phone or email, online and on social media.
No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products.
For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem.
Join us as a Data Engineer on our Global Marketing team in Panama or Brazil to do the best work of your career and make a profound social impact.
What you'll achieve Interfaced with CSB Marketing, provide data and analytical service to stakeholders, helping to build a full data capability to better tailor business, make better decisions and understand more about what customers need.
You will : · Act as subject-matter expert on business processes of assigned area with interface with business areas to provide solutions and tools to build and strengthen business processes.
Create detailed, comprehensive and well-structured test cases · Consult and utilize various software packages and tools for data transforming, processing, analyzing for CSB business and work local technical team, global technical team, supplier team for joint data architecture design, interface build up and validation.
Essential Requirements · Bachelor or Master’s degree in computer science, electronic technology or related majors. · Proficient in SQL (Structured Query Language) programing, having a deep understanding of SQL and SQL tuning · Proficient in Python, know how to using pandas, gevent, greenlet, flask or Django and deep understanding in data warehouse design, data model build up, ETL flow define and enhance · Ability to interpret data and develop recommendations based on findings and analyzing Marketing vehicle or campaign performance, optimizing customers · Fluent in English, both spoken and written Desirable Requirements · 3 5 years Data consultant experience in retail, marketing or related fields