Senior Analyst

Stefanini Panamá

Panamá, Panamá, Panamá

hace 5 días

source : Konzerta

Description Innovative projects that deliver cutting edge results do not run themselves. Project and Program Management within Business Support ensure projects run seamlessly, from start to finish.

Our team manages projects or leads others managing projects ensuring cross-functional teams work collaboratively and effectively.

We oversee initial plans, set budgets, track project activities and communicate milestones to key stakeholders. This position is with ’s U.

S. based End User Computing (EUC) Configuration Services Project Support team. The position is responsible for fielding, processing and completing complex requests from the Global Program Management team in support of Custom sales.

Specific responsibilities include (1) the delivery of projects with low complexity and low risk, (2) the coordination and delivery of standard project plans with minimal supervision and (3) delivering supporting services against standard statements of work (SOW).

The role also includes organizing and tracking project tasks related to the setup of project specific orders, SKU’s, part numbers and system configurations while meeting process Service Level Agreements (SLA’s) as well.

Principal Duties & Responsabilités · Works fully remote and / or onsite at the Panama Site · Operational augmentation for Configuration Services Project Managers · Review customer provided documentation and establish a project profile within the Global Process Tools (GPT) and submit projects to the engineering team · Monitor the progression of all projects submitted to engineering.

Notify the PM of any issue(s) that may occur and assist with resolving the matter · Serve as the primary liaison between the Project Manager and Project Engineer (PE) while the project is going through the engineering process Abilities · Excellent verbal / written communication skills in both Spanish and English · Professional mature demeanor with a proactive mentality · Detail oriented · Ability to multi-task · Strong organizational skills · Excellent Data entry skills · Strong analytical and problem-solving skills · Ability to prioritize and reprioritize work while managing a number of tasks · Excellent time management skills · Must understand what it is to have a sense of urgency at the right times · Produces quality work results · Must have a strong proficiency in Microsoft Office including Word, Excel, PowerPoint · Must be a strong team player willing to get involved with and contribute to the business · Ability to effectively communicate with all levels of management and peers Technical Capabilities (Tools) · This position will require familiarity with or learning the following tools and or applications : Order Management System (DOMS), star, Global Process Tools (GPT), Order Fulfillment System (OFS), Enterprise Business Intelligence (EBI), Project Engineering Tools (PET), File Management Tool (FMT), MS Office Suite, SharePoint, Excel, FMPRO, GOV, Boss, Yoda, Harmony, Logistic Carrier Sites, DSA, Omega, Delta, Mintel.

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