Provide excellent customer service by dictating / captioning a variety of conversational topics verbatim.
Maintain a high level of dictation speed and accuracy.
Maintain strict consumer confidentiality.
Ability to communicate effectively through reading, writing, speaking and listening.
Stellar customer service skills and an overwhelming desire to make lives better, one interaction at a time
Ability to use phone and computer systems
Excellent oral and written communication skills
Strong listening / comprehension skills
Ability to stay composed and objective
Conversational, patient and confident, with a positive attitude
High School Diploma or GED required; college degree preferred
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