Captions Agents (December 2nd, 2019)
Alorica Inc.
Juan Diaz, Panama, PA
hace 2 días

Provide excellent customer service by dictating / captioning a variety of conversational topics verbatim.

  • Maintain a high level of dictation speed and accuracy.
  • Maintain strict consumer confidentiality.
  • Ability to communicate effectively through reading, writing, speaking and listening.
  • Stellar customer service skills and an overwhelming desire to make lives better, one interaction at a time

  • Ability to use phone and computer systems
  • Excellent oral and written communication skills
  • Strong listening / comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude
  • High School Diploma or GED required; college degree preferred
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