Pipeline Sealand Panama Customer Service Specialist
Maersk Group
hace 2 días

We offer

you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

We have a competitive compensation and benefits package for full-time employees. Our parental leave policy is recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our talent through ongoing personal and professional development initiatives.

Lastly, as one of the cornerstones of our values, we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

At SeaLand we value the diversity of our talent and will always strive to recruit the best person for the job we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Show More Key responsibilities

  • Manages the end to end shipment process in compliance with all company procedures
  • Builds strong and lasting relationships with customers and provides second to none customer service
  • Has responsibility for the end to end customer experience
  • Acts and communicates proactively to keep customers informed of any issues or changes
  • Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders
  • Willing to collaborate with not only local but regional stakeholders to improve and reduce the customer efforts to find resolutions
  • Show More We are looking for

  • 1+ years of experience in Customer Service working for Logistics companies
  • University studies completed
  • English proficiency intermediate-advanced
  • Office proficiency intermediate user
  • Positive attitude
  • Self-driven
  • Process improvement
  • Ability to work under pressure
  • Ability to deal with ambiguity
  • Digital-oriented
  • Communication skills
  • Customer oriented
  • Stakeholder management
  • Show More Apply Last application date : 30 / 3 / 2021

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