Manager | Sales Engineer
Dell Technologies
hace 4 días

Manager 1, Sales Engineer AnalystChampioning ground-breaking innovations to customers takes all kinds of expertise. Our sales-makers at Dell Technologies must operate at the leading edge of tech knowledge.

That’s why our Sales Engineer Analysts make such a difference. Field Sales and Pre-Sales professionals rely on us for technical and consultative support.

And because we’re familiar with the full range of Dell Technologies products and services, we can help provide a solution to any challenge.

As well as receiving, organizing and fulfilling requests, we provide skilled support to both Sales Engineers and Analysts.

Join us to do the best work of your career and make a profound social impact as a Manager 1, Sales Engineer Analyst on our PCoE team in LatAm.

What you’ll achieveAs a Manager 1, Sales Engineer Analyst , you will be responsible for maintain daily team operations. Help adopt and drive initiatives into the local team.

Utilizing in-depth knowledge of CXE - Customer Experience Engineers functions, recommend and implement innovative approaches to driving efficiency and process improvement.

You will : Measure and manage customer satisfaction with regard to responsiveness and quoting accuracy.Deliver all services to the field and Quality measurements.

Ensure requests are responded to within SLAs and that the team is meeting a high level of accuracy.Develop robust forecasts and variance analysis for production planning and shift schedules, leave management, training, break management.

PSS delivery and operational leadership for the aligned theatre / division accountable for delivering technical presales solutions such as quotes, sizing assessments, environmental profiles / drawings.

Extensive collaboration and communication with field system engineers (SE) to proactively and accurately understand their customer requirements and translate it to standard PSS and custom solutionsTake the first step towards your dream careerEvery Dell Technologies team member brings something unique to the table.

  • Here’s what we are looking for with this role : Essential RequirementsExperience in sales and in a management position;Leadership skills;
  • Strong technical background and experience in enterprise storage, preferably building technical solutions for customer pursuits.

    Excellent presentation and communication skills.English. Spanish and Portuguese Proficiency.Desirable RequirementsPresales experience.

    Here’s our story; now tell us yoursDell Technologies helps organizations and individuals build a brighter digital tomorrow.

    Our company is made up of more than , people, located in over locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

    What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life while still having a life.

    We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.

    Join us and become a part of what’s next in technology, starting today.You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by here.

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages.

    Read the full Equal Employment Opportunity Policy here.

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