E2E Business Process Expert - Order Management
Ciudad de Panama, Panamá, Panama
hace 6 días

Job Description

In this role, you have the opportunity to

Develop, implement, and drive continuous improvements of the standardized business capabilities for the assigned expertise area.

Process custodian and ensures adoption of proven practices. Capture learnings and actively share success within your network.

Supply Chain Domain, Order Management.

The E2E BPE champions compliance with General Business Principles in the market place.

Daily demonstration of the highest level of Philips Leadership competencies and our behaviors

Ensures full adherence and integrity of business operation according internal / external requirements and standards. Role models our General Business Principles as a fundamental part of our behaviors and takes pro-active measures throughout Philips to ensure compliance with the GBP

Design : new and improved capabilities based on standard processes & systems

Build / Test : capabilities including (IT) tools, training, data & analytics

Deploy : capabilities to B M F securing process standardization and adoption in full Compliance.

  • Stringent Deployment, adoption & adherence of standard processes & Systems (PIL)
  • Secure Process (PEPF) implementation in MS / Quality Management System
  • Change Management & standard Training Delivery assuring people readiness & compliance to regulatory requirements
  • Monitor and manage process performance and adherence to standard ways of working

  • Monitor Process quality at benchmark level (APQC / Hackett)
  • Steer process performance (leading KPIs) to deliver ambition (lagging KPIs) via rigorous daily management
  • Drive employee adherence to standard ways of working (e.g process mining, kamishibai tool)
  • Continuous Improvement & Knowledge Management via established communities of practice

  • Process Continuous Improvement embedded in local Daily mngt & Problem solving practices
  • Delta functionality deployments structurally managed (a.o IT system upgrade / releases)
  • Established Communities of Practice securing :
  • Bi-directional communication (SME / BPE)
  • Process Change Request engagements
  • Knowledge Mgt / Best Practice Sharing
  • To succeed in this role, you should have the following skills and experience

    Acts as a role-model for our Philips behaviors : Customer first, Quality & Integrity always, Team up to Win, Take Ownership to deliver fast, Eager to improve and inspire

  • Bachelors Degree; Master’s degree preferred
  • 5 + years of related experience in the field of Logistics, Order Management and use of SAP ERP.
  • Proven business experience in domain (Innovation, product development, process design or process operations etc.) in various roles
  • Conceptual thinking and analytics skills
  • Ability to design supporting processes for the target vision
  • Experience in leading process improvement methodologies (e.g., Lean, Hoshin or 6-sigma)
  • Acts as a role-model for our Philips behaviors : Customer first, Quality & Integrity always, Team up to Win, Take Ownership to deliver fast, Eager to improve and inspire
  • In return, we offer you

    The unique combination of a critical and challenging role and a creative and empowering office environment. You will be actively encouraged to make improvements, establish best in class service and have a direct impact on the success of Philips on a daily basis.

  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Discount for Philips’ products
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