To lead a team a team of network engineers responsible for operating Liberty Latin America’s IP / MPLS, DWDM and Microwave Transport networks
Work closely with Design and Implementation managers on identifying transmission problems and planning for their resolution
Coordinate and execute both preventive and corrective maintenance windows for IP / MPLS, DWDM and Microwave technologies across LLA
Coordinate and execute hardware and software upgrades for transport equipment when required
Follow up with vendors on active opened tickets and escalate internally and externally as needed.
Serve as the escalation point for the transmission operations team. Engage Design and Implementation managers when additional support is required
Plan, review and execute CAPEX and OPEX for transmission operations
Preferred education / qualifications :
Bachelor’s Degree in Telecommunications Engineering or Computer Science
Knowledge & Experience :
Proved experience managing technical teams in a Telecommunication environment
Minimum 7 years of experience leading an Operations department within a Service Provider
Solid technical concepts on IP / MPLS, DWDM and Microwaves technologies
Experience extracting and evaluating information from Network Management Systems and Network Performance tools to produce custom reports for the management team
Bilingual Spanish and English is preferred
Applicants are required to have an outstanding focus on both internal and external customer satisfaction with a clear problem-solving attitude
As this is a global position, candidates should have excellent communications skills and strong aptitude to maintain complex technical discussions with different teams across the organization
Candidates should be able to work under pressure and make sure that each problem is routed through the proper channels
Team player with positive attitude and leadership skills are must-have qualifications for this position
As lead of the Operations team, after hours and weekends availability may be required
Why Join Us :
Technology exites us, enables us and drives us. We re proud of the services we provide, the markets that we serve and our people coming together to enhance our customers lives with technology so that they can connect, work, live and play without missing beat.
Troughout Liberty Latin America, our passion and pride are brought to life through our shared vision : to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture and one team.
Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy / childbirth, race, religion, sexual orientation, or any other category protected by federal, state and / or local laws.