Customer Experience Portfolio Lead
confidencial
Panamá, Panamá, Panamá
hace 1 día
source : Jobomas

Leading teams of analysts and customer experience specialists to deliver world-class client experiences. Orchestrate cross multiple customer journeys for a consistent experience across all touchpoints Drive strategy, planning and execution of the client's overall customer experience goals Coordinate crossheads of directors of other teams such as sales, marketing, customer support, branding, finance, IT and account management to ensure customer-centricity Measure and track KPIs on identified transformation opportunities for customer experience along with driving continuous process improvement culture across customer experience >

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