Professional Services Consultant
Fortinet
Panama
hace 2 días

Job Duties and Responsibilities

The dedicated Professional Services consultant is assigned to the end user for the duration of this agreement. He / she will work with the end user to define the specific daily activities, which include but are not limited to :

  • Lead client staff in designing, implementing and supporting Fortinet products
  • Development of methods of procedure (MOPs) for migrations, upgrades and update
  • Create, development and implement comprehensive test plans
  • Evaluate and test new features and / or new FortiOS releases
  • Create and Verify Fortinet product configurations to be implemented.
  • Lead client staff in implementing Best Practices on Fortinet solutions
  • Performing interoperability evaluation of devices that interact with Fortinet products.
  • Create general knowledge transfer documents and lead client sessions
  • Be able to travel domestically and international as needed
  • Provide professional, timely onsite technical services for clients, including network security design, testing, deployment, optimization and management services.
  • Delivering general knowledge transfer to end user staff.
  • Work with customers remotely and onsite; develop statements of work; track and report status
  • Qualifications (Education, Experience and Certifications)

  • 5-8 Years’ experience in LAN / WAN / Internet Support or Administration
  • 5-8 Years’ experience with Network Security Products
  • Solid understanding of general security and networking principals and technologies such as :
  • Switching, Routing and the OSI model
  • Firewalls, VPN, Anti-Virus and Content Filtering
  • Intrusion Detection and Prevention
  • Strong general knowledge of common networking and security protocols and applications such as : TCP / IP, HTTP, SMTP, FTP, DNS, IPSec, PKI, OSPF, RIP, VLANs
  • Well Developed and Effective communication and presentation skills
  • Ability and competence to write technical material for training, white papers using applications such as Power Point, Word and Visio.
  • Excellent troubleshooting skills.
  • Ability to work well under pressure and handle confrontation when necessary.
  • Ability to travel internationally if needed.
  • Extensive travel, up to 70%
  • Knowledge, Skills And Abilities

    Bachelor's Degree in Computer Science, Software Engineering or related work related experience

    Fortinet has been built on diversity. Our company is a diverse workplace resulting from an integrated team with true international representation and contributors with a variety of talents, backgrounds, experiences, and approaches.

    We have an equal and transparent selection process, you will be considered regardless of gender, race, color, religion, sexual orientation, age, citizenship, marital status, or disability.

    In fact, if you have any disability that requires for us to do any accommodation, please contact us at accommadations fortinet.com.

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