Roi Remote Supervisor
confidencial
Panamá, Panamá, Panamá
hace 6 días
source : Jobomas

Overview This position is accountable for managing, planning and leading the remote embedded teams and inventory making sure that all projects are completed in accordance to their due dates.

This position serves as the primary point of contact for the remote team, including but not limited to chart retrieval, project prioritization and escalations.

Additional Information Full time remote opportunity : Monday-Thursday 6am-4pm and Friday 8a-12pmMST Time Full Benefits : PTO, Health, Vision, and Dental Insurance and 401k Savings Plan & Tuition Reimbursement Responsible for : Managing inventory, People management, productivity management and reporting.

Must have : Lead / Supervisory experience. Nice to have : Release of Information, medical terminology and Direct Management experience.

Audit experience is a plus. We offer : Comprehensive virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.

Full Benefits : PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance #ZR Responsibilities · Monitors volume, chart retrieval, scheduled dates and completion dates as necessary.

  • Maintains transparent communications with multiple regional managers of operations and vice-presidents of operations to ensure healthy relationships with the clients.
  • Responsible of maintaining key performance indicators for the remote team above goal.· Reviews and follows up on departmental metrics to maximize productivity.
  • Completes routine and non-routine reports, as well as status reporting and management, in order to review performance data that includes financial and productivity metrics, and overall department effectiveness.
  • Coach, mentor and develop staff, including overseeing new employee on-boarding and providing career development planning and opportunities.
  • Communicates job expectations; planning, monitoring, appraising and reviewing job contributions.· Ensures that the team maintains confidentiality, information security and ethical behavior when handling protected health information.
  • Provides effective performance feedback through employee recognition, rewards, and disciplinary action when necessary.· Administer payroll bi-weekly by approving and validating remote team employee's time-sheets, making sure correct allocations to the different cost centers, depending on the multiple accounts worked on.
  • Prioritizing projects depending on the daily needs of the company, including field operations, account management and embedded inventory leadership.
  • Qualifications · Demonstrate ability to work effectively and collaboratively in a matrixed, cross-departmental environment· Excellent detail-orientation and accuracy with high volume environment· Ability to create and manage efficient processes and drive for increased productivity· Highly proficient at troubleshooting and problem-solving complex issues· Skilled at effective conflict resolution· Demonstrated effectiveness at coaching and mentoring others· Proficient in Excel for reporting >

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