In this role you will be responsible for
Managing a team of specialists, ensuring smooth operation of the Supply Chain Management and Customer Services businesses.
You are responsible for
HR management (capacity planning, development of own staff, coaching, performance management).
Ensuring that quality of operations is in line with agreed standards / specifications and fully compliant.
Ensuring a great internal customer experience, coaching your team on these soft skills.
Managing and creating a working environment enabling the team to deliver excellent service levels at minimum integrated supply chain cost.
Monitoring the Key Performance indicators and taking necessary actions as soon as possible to steer and correct.
Driving process standardization within your Value Stream.
Improving the business performance by applying LEAN in the Value Stream.
To succeed in this role, you should have the following skills and experience
Relevant team management experience.
Knowledge of supply chain management, business administration.
Experience within Supply Chain or Customer Service is a strong plus.
SAP experience or other ERP system.
Hands-on experience with Lean techniques and culture.
Project management skills.
Good communication skills at different levels (to factories and regions / customers).
Strong cultural awareness.