Collection Team Lead
Ciudad de Panama
hace 4 días

Job Description In this role, you have the opportunity to Take an active role as a Team Lead in our Collections Specialists Team who will be responsible for cash collections with a defined group of customer and key accounts, by maintaining excellent relationships with our customers, internal finance leadership, and cross-functional business partners.

You are responsible for Provides direction to employees according to established policies and management guidance. Management reviews work to measure meeting of objectives.

Handles a larger portfolio in size and more complex key account base Coordinating and following through on collecting payments, due collections plans, reducing past due, bad debt exposure, and other quantitative targets, by performing portfolio management activities for customer base of key accounts Accountable for reporting any disputed / short paid invoices, identifying root cause, and collaborating with the internal department to expedite resolution / payment.

Support and develop accounts receivable lean process improvements. Prepare proposals for agency placement and write off to bad debt.

Responsible for compliance of ICS checks To succeed in this role, you should have the following skills and experience : 3 years of demonstrated ability in team management and related experience Bachelor's degree in Finance, Accounting or related Strong collections background in business to business collections with a customer service / retention mindset Advanced English Negotiation skills, customer service and partner management Communication, leadership, critical thinking and supervision skills required.

SAP or similar ERP accounting application experience preferred. Knowledge or experience working with Excel specifically (VLOOKUP up and pivot tables) Understanding of PCI (payment card industry) Sox compliance (internal control standards) in a collection's environment preferred.

In return, we offer you A path towards your most rewarding career. Our company is growing its marketing capability enterprise wide.

Succeeding in this market-based role in a complex environment will open many doors for your long term career within our company.

This job comes with a competitive salary, excellent benefits, and up-to-date training. Philips is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

Why should you join Philips? Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog.

Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions. #LI-PH1

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