Team Leader - RDD
London Stock Exchange Group
Century Tower, Panama City, PAN
hace 6 días


Team Leader - RDD provides leadership and management over the design and implementation of managed services projects in ComplianceDesktop and Supplier Integrity (Refinitiv Due Diligence Centre).

A qualified candidate will be able to understand third party onboarding processes and steps within technology. He / she will have ability to talk directly with clients to deliver managed services solutions at all stages of a project including pre-sale, execution and post-delivery support.


  • Manages a team of approximately 3-10 employees remotely
  • Assigns and reviews work; drives and monitors performance and results
  • Solves complex problems and takes new perspectives using existing solutions
  • Makes recommendations that may shape operational strategy
  • Aligns goals with established business objectives; uses time and people effectively to meet business plans
  • Identifies and resolves technical, operational, and organizational problems of a moderately complex nature
  • Adapts traditional approaches to enhance existing procedures to resolve issues
  • Makes decisions that are guided by policies, procedures and business plan of sub-business unit or sub-function

  • Working and managerial knowledge of third-party risk management and on-boarding steps working across various departments
  • Basic understanding of onboarding tools and system (strong preference for those familiar with ComplianceDesktop, Supplier Integrity, Refinitiv Due Diligence Centre)
  • Working knowledge of relevant compliance and third party risk management issues
  • Some supervisory knowledge, skills & experience
  • Ability to train a team of approximately 10 individuals on process
  • Ability to create detailed process workflows, guides and handbooks
  • Ability to manage complex projects (PMPP preferred)
  • Ability to talk directly to clients on project updates, scoping calls and escalations of issues

  • Development : e-learning platform, a range of workshops and international projects
  • Onboarding : structured training and buddy support
  • Information : access to real-time economic data
  • Diversity : colleagues from 40 countries
  • Charity : 2 additional days off for voluntary jobs
  • Perks : multisport card, private medical healthcare, employee assistance program, pension plan
  • Office : chillout room with video games, massage chairs, and ping-pong table
  • Activities : sport teams and social events to join
  • Future : corporate pension plan and employee insurance
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