Latam B2B Technology Lead
Millicom
Panamá, Panama
hace 5 horas

Te gustaría ayudarnos a seguir cumpliendo nuestro propósito de conectar a más personas, mejorar sus vidas y desarrollar nuestras comunidades? Entonces Tigo es para ti.

Creemos en la innovación, somos agentes de cambio, nos adaptamos y movemos a nuestra clientela al centro de todo lo que hacemos.

Crece y desarróllate con nuestro gran equipo de trabajo, donde juntos transformaremos vidas y comunidades, además tendrás la oportunidad de participar en proyectos desafiantes y podrás aportar tus valiosas ideas.

Esta es tu oportunidad, ven, píntate de azul y acompáñanos en esta aventura llamada Sangre Tigo.

Postúlate ahora!

Latam B2B Technology Lead

CORE RESPONSIBILITIES

  • B2B tech lead is accountable for the design, engineering & build delivery and operations for digital B2B platforms.Responsible for technology choices and vendor management for services dedicated to B2B.
  • Responsible for high-level service design and low-level design, configuration, and development for shared and decicated platforms.

  • Enable, support, and optimize the management, maintenance, and use of the B2B Infrastructure portfolio.
  • Allows to have uniform platforms across countries fully aligned with commercial roadmap and leverage efficiencies and improve Time To Market
  • Provide B2B support to create e2e solutions blueprints per customer segment based on standard building blocks.
  • Align organization capabilities to match customer needs with standard solutions that are competitive, profitable, and well supported (dedicated / focused / multilayer / multiple building blocks).
  • Provide to Global teams real market requirements to better align regional technology strategies
  • Communicate to local teams the B2B digital technology strategy aligned with Global B2B and Technology strategy
  • Ensure support and maintenance of B2B technology environment in Latam through technology tools, organizational and process support structures
  • Follows efficient processes and policies for B2B digital operations.
  • Ensure competence development, capabilities and process evolution to keep up with ever changing technologies.
  • Supervise high impact or critical B2B digital incidents / events and ensure that appropriate and effective escalation communications are in place for all stakeholders.
  • Maintain clear paths for escalation and ensure these are managed effectively.

  • Identify B2B technology operations requirements, risks and issues, propose appropriate solutions and courses of action.
  • Deliver on KPIs and SLAs agreed for B2B digital solutions to ensure continuous improvements and / or preventive actions are executed.
  • Participate in periodic vendor performance reviews for strategic vendors to ensure they are meeting the agreed SLAs and manage associated remediation plans as necessary.
  • Execute testing and acceptance of new IT features testing & deployment to support product changes.
  • Responsible for L2 / L3 support of IT platforms dedicated to B2B.
  • QUALIFICATIONS AND EXPERIENCE

  • Degree in Engineering or Telecommunications with previous technical management experience, MBA or Master’s preferred
  • More than 10 years of relevant professional experience in a telecommunication company with exposure to mobile, fixed and cloud technologies.
  • Familiarity with LATAM and Emerging markets

  • Ability to easily integrate into a multicultural and fast paced environment
  • Experience and working knowledge of common engineering design principles and methodologies with ability to read and understand engineering specifications and documentation.
  • Deep understating of network architecture
  • Working knowledge of SDWAN, cloud and security
  • Experience in DevOps environments.
  • Ability to think out-of-the-box to define the technology initiatives that create unique value and differentiation
  • Excellent problem solving and analytical skills
  • Ability to work in a fast moving, highly competitive business environment.
  • Outstanding team player with a positive attitude and the ability to lead multi-disciplinary and geographically distributed teams
  • Solid English, Spanish a key advantage
  • Orientation to internal and external clients
  • CORE COMPETENCIES

  • Management and leadership
  • Exceptional service and results orientation
  • Superior analytical and problem-solving abilities
  • Ability to work under pressure and time constraints
  • Ability to work effectively with a wide range of cultures in a diverse community
  • Ability to present ideas in business-friendly and user-friendly language . Successfully presents technical information.
  • Ability to make effective and persuasive presentations to senior management

  • Ability to achieve results through others
  • Excellent self-organization and self-direction in performance of tasks, including time management skills
  • Set and manage priorities
  • Ability to manage remote teams
  • Somos una compañía multinacional líder de servicios móviles, internet y televisión por cable que está presente en Latinoamérica y somos la empresa líder de las telecomunicaciones en Panamá.

    A nivel latinoamericano Tigo ha sido reconocido durante varios años en el ranking de Great Place to Work como una excelente empresa para trabajar.

    Nuestra gente es nuestro activo más preciado. Tigo Panamá emplea más de 2,500 personas a nivel nacional de manera directa y ofrece oportunidades de crecimiento interno a su personal.

    Tenemos un firme propósito que nos mueve y nos une a todos los que trabajamos en la compañía : Construir la mayor autopista digital para conectar a los panameños desarrollando las comunidades que atendemos y mejorando su calidad de vida .

    Por nuestras venas corre Sangre Tigo, estamos orgullosos de nuestra compañía y su historia, somos innovadores, somos apasionados, vivimos para mejorar nuestras comunidades y nuestros clientes son el centro de todo lo que hacemos.

    Te invitamos a formar parte de nuestra familia Tigo!

    Millicom Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment.

    We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación