Service Administration Analyst
Tetra Pak International S.A.
Panama City, PA
hace 6 días

Description :

Tetra Pak is the world’s leading food processing and packaging solutions company. Working closely with our customers and suppliers, we provide safe, innovative and environmentally sound products that each day meet the needs of hundreds of millions of people around the world.

With over 20,000 employees and operations in more than 150 countries, we believe in responsible industry leadership and a sustainable approach to business.

Our motto, PROTECTS WHAT’S GOOD , reflects our vision to make food safe and available, everywhere.

This position will execute the delivery of high quality service administration, for a defined Market area (group of countries), to the relevant field force stakeholders.

Ensure that the relevant stakeholders are involved in a timely manner and with a high level of co-operation to drive satisfactory back-

Responsibilities :

  • Execute the delivery of high quality service administration, for a defined Market area, to the relevant field force stakeholders.
  • Ensure that the relevant stakeholders are involved in a timely manner and with a high level of communication.
  • Execute service administration with consistent application of global standards, processes, local and legal requirements for service administration.
  • Participate in defining, developing and deploying visual management including the right metricsbfor service administration
  • Participate in the share& learn and implementation of best practices, related to service administration.
  • Participate in continuous improvement activities related to service administration.
  • Ensure strong collaboration between service administration in the Hub to provide continuously effective administration
  • Follow up with key stakeholders to secure timely reporting in order to secure on time invoicing.
  • Execute intercompany billing for FSE borrowed from one market to another.
  • Qualifications :

  • Currently college student or bachelor degree in related fields.
  • Advanced or native English communication skills.
  • Previous customer support experience (desired).
  • Strong problem solving and customer orientation skills, highly motivated, team player, analytic, with attention to detail and organized.
  • Please submit your application online in tetrapak.com, no later than December 17, 2018.This is a local position based in Panama City, Panama.

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