WANT TO MIX A GREAT WORK EXPERIENCE WITH AN AMAZING LIFE EXPERIENCE?
Seize this unique opportunity to work for Selina, one of the world’s fastest-growing lifestyle hospitality brands!
Selina is disrupting the hospitality industry by combining the best aspects of boutique hotels, co-working spaces, and socially-
centred hostels. With a distinctive design style, deep local knowledge and robust tech, Selina promises travelers authentic local experiences, exciting connections with fellow travelers, and the power to live, work and create seamlessly abroad.
With 100+ locations opening around the globe, we have multiple job opportunities at any given time.
Our internal ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.
Most of your responsibilities are (but not limited to) :
Manage receptionists tasks on the night / day shift
Process all guest check-ins and early check outs
Review receptionists’ reports
Obtain clean and organized reception
Accounting reports as required
Ensure to complete the logbook
Check all the Complete Registration Cards to make sure to have all the Id ́s and personal information of our arrival guests
Perform adjustments and corrections and rectify all PMS problems that occur during night shift
Verify that all registered guests have the payment applied correctly in the PMS
Prepare of End of day procedure
Make sure that all the arrivals for the following day are already assigned
Prepare all the Registration Cards, Selina Bracelets and keys for the arrivals of the next day
Check all accounts of guests who check out the next day
Responsible for a cash float throughout your shift and ensuring all floats balance correctly at the end of shift
Ensure standards of customer service
Ensure the good conditions of reception equipment
Must be able to perform the full night audit if needed
Act as manager on duty for the hostel in the absence of the Management Team dealing with complaints, problem solving, disturbances, special requests and any other issues that may happen in case on Events or Parties, is mandatory of coordinate all the security team
Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety
1-2 years of experience in supervisor role
Must be currently enrolled in the university
Knowledge of PMS system
Tourism / Hotel management background
This is a nonpaid internship (no monetary compensation is given)
Accommodation in dorms / staff accommodations at the Selina location for the duration of the internship.
Full free breakfast included everyday at location (exceptions may apply).
Three free nights at any Selina’s hotel location around the world (in dorms).
30% discount at all Selina locations. Select family and friends receive a 20% discount. This applies during internship program.
Certificate of completion of the internship.
20% discount in Selina’s F&B during internship.
Free access to a variety of culture activities.*
Free access to wellness activities.*
Possibility to lead and implement an academic project.
Free access to online Selina training opportunities.*
subject to availability and with the approval of his / her supervisor.