Operations Analyst
London Stock Exchange Group
Century Tower, Panama City, PAN
hace 6 días

Job summary

Provides guidance to team through mentoring and coaching. May provide administrative support to the training department and / or training like functions.

Responsible for updating and supporting the IS regulatory database.

Job responsibilities

Analyzes the client request and develops an effective search strategy using designated tools and resources.

Under general direction from manager, provides mentorship and coaching to newer employees

Communicates and shares methods for success with team and department.

May process client requests directly or support customer care team with question on client requests.

Answers questions on completed reports and follows up on client issues with relevant internal contacts.

Seeks information pertaining to individuals and organizations within the Latin American Region thru the use of Internet.

Compile information into IS Regulatory databases.

Knowledge & Skill :

Entry level professional roles requiring a field specific degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts

General professional and conceptual knowledge of theories and principles within a subject area

Basic understanding of the roles of relevant functional groups within own area

Applies general knowledge of business, developed through education, to make informed judgements

Scope of Impact :

Provides guidance or specialized services that directly support or affect results within one functional area

Works within area and uses professional procedures and practices to achieve objectives

Exchanges straightforward information, asks questions and checks for understanding

Free to resolve approach used to address routine professional issues

Strategic Planning & Decision Making :

Identifies and solves sophisticated issues using existing policies and procedures

Understands, interprets and sets personal priorities for reaching goals

Uses general professional or specialized knowledge to solve routine problems

Decisions are guided by policies, procedures and own business plan, impacting the efficiency and effectiveness of own area

People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.

At LSEG we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference.

Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels driven to reach their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

LSEG are committed to supporting emotional, physical, financial and societal wellbeing. Our tailored benefits are a key part of this commitment and we offer colleagues a range of support from healthcare and retirement planning to paid volunteering days and consumer discounts.

We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.

As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with purposeful careers.

Please take a moment to read this carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ( We ) may hold about you, what it’s used for, and how it’s obtained, .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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