Human Resources (HR) Rep I
ATR International
PA
hace 5 días

Job Description :

We are seeking a Human Resources (HR) Rep Ifor a very important client.Job DescriptionResponsible for contributing to the mission and vision of the Company by serving as a primary Human Resources (HR) point-of-contact for all Company employees Provides quality support services of escalated Human Resources issues to all Company employees with a high degree of customer satisfaction, expertise, and timeliness This includes evaluating and analyzing the employee request / concern, quickly interpreting the situation, determining the appropriate resolution and / or escalation, and communicating the resolution and escalation to the customer, consistent with Service Level Agreements (SLAs) Works with moderate supervision / guidance Is accountable for individual results and impact on team.Core Responsibilities

  • Provides support on HR and Pay related inquiries with empathy to deliver on a high touch employee experience Interprets situations and applies protocols and guidelines, as necessary.
  • Possesses the skills necessary to navigate case management resources and process transactions in various internal systems.
  • Demonstrates ability to provide high level of consultation, effective verbal and written communication, and exercises sound judgement with attention to detail.
  • Partners with HR, Legal, and internal team members, as applicable, to execute on job duties.
  • Regular, consistent, and punctual attendance Other duties and responsibilities as assigned
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