Pipeline In house Customer Service Agent- Panama
Maersk Group
hace 1 día

We offer

you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

We have a competitive compensation and benefits package for full-time employees. Our parental leave policy is recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our talent through ongoing personal and professional development initiatives.

Lastly, as one of the cornerstones of our values, we strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.

At Maersk we value the diversity of our talent and will always strive to recruit the best person for the job we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability or religious beliefs.

We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

Show More Key responsibilities

Operations Follow Up and support to client :

  • To Ensure that all the necessary parts to perform Client’s maintenance service are available.
  • To guarantee the installation of the maintenance units and their return to the origin country as needed.
  • In case of any discrepancies, to properly follow up.
  • To Support and follow up the execution of Client’s maintenance service as per their service level agreement.
  • To Support Client’s technical sales team (SAR, SKAM) with any concerns related to operation (both parts and services), in the installation of MRK material and coordinating spare parts shipment as requested.
  • Also, to monitor the installation of urgent parts if needed.

    Inventory control :

  • To control Client s inventory as per service level agreement.
  • To group and keep identified the corresponding spare parts as per Tetra Pak’s requested maintenance service.
  • To control the Client s spare parts inventory corresponding to the equipment covered by Client’s service level agreement.
  • Show More We are looking for

  • Bachelor’s degree university studies completed or finishing
  • Knowledge of international transportation, logistics, customs processes and warehouse operations (at least 3 years)
  • Customer services management experience
  • English level (60-70%)
  • Office intermediate proficiency (Word, Excel and PowerPoint)
  • Disciplined
  • Customer Oriented
  • Self-Management
  • Show More Apply Last application date : 27 / 2 / 2021

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