Join The Estee Lauder Companies Internship Program!
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About Estee Lauder Companies
ELC (Estee Lauder Companies) is a global leader in prestige beauty that delights consumers with transformative products and experiences, inspiring them to express their individual beauty.
They are the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in 150 countries.
Infused throughout their organization is a passion for creativity and innovation; a desire to push the boundaries and invent the unexpected.
Responsible for the management of system and manual brand monetary awards as well as resolution of all customer related inquiries pertaining to gratis monetary rewards.
Responsible for all NA brands' field employee changes including facilitation and coordination of all on boarding requirements for field sales.
Roles and responsabilities
Manages, maintains and approves monetary gratis awards and credits for retailer counter staff and Corporate ELC employees.
This includes the manual processing.
Manages the monetary release of retailer gratis, coordinates the updates to eDemo via field interaction as well as runs reports in eDemo and Gratis systems to audit and cleanse data
Monitors gratis trend requests and collaborates with distribution, customer service and corporate HR teams to identify needs and generate reports
Prepare monthly audit report on all employee activity for HR.
Manages communication and information between field, retailer and legal regarding inquiries of potential gratis fraud.
Communicates with gratis customers to resolve inquiries. Creates and extends monetary Gratis awards to resolve inquiries as needed.