Senior Analyst, Sales Operations (VMWare)
Dell Technologies
hace 4 días

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling, and communicating both online and offline orders.

A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes from planning and prioritization to pricing and margin strategies, sales automation, reporting and more.

Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Join us as a Senior Analyst, Sales Operations on our DT Access Operations team in Panama to do the best work of your career and make a profound social impact.

What you’ll achieveAs a Senior Analyst, Sales Operations, you will provide support during the VMWare SKU creation process and you will be team leader for a group of Sales Support Team Agents, tracking your team and individual goals and metrics and developing strategies to help them accomplish them by providing team training and providing backup as required for managers.

You will : Manage business governance for the team and cross-functional operationsDrive escalations to resolveMeet and exceed SLAs in providing support to the sales team, route agnostic, for VMware software licensing productsGather all proper information necessary and create a quote for customersManage operational processes for VMware Renewals

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