As Mainframe Storage Specialist, you are responsible to provide technical support with high degree of Customer Happiness by meeting Service Level Agreements (SLA) and process compliance.
You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day.
And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here.
ResponsibilitiesAdopt the given technology to meet the drift of customer and business requirementsStorage box data migration (DASD to DASD and Tape to tape) and Storage replicationAnalyze and research options for collaborates with exiting external systemsRoot Cause Analysis preparation and meeting Service level agreement for submissionDevelop, document and maintain procedures for system utilities such as backup / restore, performance tuning and configuration of environments as well as incremental backups as requiredInitialize / add new DASD volumes and Add new tape volumes.
Perform the space management activities such as VTOC resizing, Defrag, Compress / Reclaim / Release / Cleaning of datasetsManage and Define SMS rules and ACS routines along with reorganization of storage dataset (RMM / HSM CDS & Catalog file)Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPSProblem determination and resolution within expected time frameAssume personal responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problemsLead daily Operations meetings provided there are no P1 incidents runningAid with identifying problem management trends