IT Administrator
Selina LTD
Panama City, Panama City
hace 6 días

Who we are

Our Mission is to inspire authentic and meaningful connections.

Selina was born out of a desire to celebrate the nomadic lifestyle : to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

What you will be doing

The Local IT Administrator will provide technical support to end users, and staff, through the right channels, as well as to manage and administer the IT environment of the company, globally, remotelly and locally.

Responsibilities :

  • Local and remote networks administration / support;- Manage cloud platforms like G-Suite, JAMF, Office 365, AWS and others;
  • Diagnose and resolve technical hardware and software issues occurring in the office, staff and remote locations;
  • Document all interactions in the appropriate ticketing tool;- Document and create reporting about new features and improvements;
  • Create and design new network, wi-fi and CCTV infrastructures through diagrams and proper / complete support documentation;
  • Promote network security measures;- Liaise with internal and external business partners about the best and effective IT solutions;
  • Research, analyze and make recommendations regarding the selection, design, implementation, integration and support of all internal information systems;
  • Act as an escalation point of contact for all internal client network, telco, hardware and software issues;
  • Requirements :

  • Fluent English, Spanish is a plus;
  • Bachelor’s degree or technical course in IT, computer science or related field of study;
  • Strong TCP / IP networking knowledge and troubleshooting experience;
  • Ability to quickly learn technologies and products using documentation and internet resources;- Network devices configuration knowledge : routers, gateways, switches, access points;
  • VMware, Hyper-V, Azure or AWS general knowledge;- Office 365 or G-Suite general knowledge;- Linux, Windows, and OSX operating systems general knowledge;
  • Keen eye to details;- Willing to learn and agility skills;- Good analytical, problem-solving and proactive skills;
  • Ability to concentrate on tasks and define priorities;
  • Not required, but preferred :

  • CCNA or another Networks certification course;
  • Experience with UniFi and Meraki devices;
  • Experience with AWS;
  • Experience with ITIL;
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