Sales Field Supervisor
CHANEL
Panama City
hace 19 horas

Responsible for training the staff, supervising and maintaining Chanel POS in optimal standards in the Cruises Channel, detecting onboard opportunities to develop and improve our business.

Training :

  • Organize and implement training session for product knowledge for clients and retail sales staff aboard
  • Follow the travel / visits calendar prepared with the management, according to the needs based on strategy, and set all trips 6 months ahead of time
  • Prepare and coordinate visit schedules to cruises, both for the person in the role, as for the visitors from the head office
  • Supervise and manage BA’s in terms of sales performance, product knowledge and proactivity at POS
  • Field Marketing :

  • Organize and implement merchandising training sessions for clients and retail sales staff aboard
  • Check merchandise collaterals for events or promotions
  • In coordination with Architecture, MPOS and Trade Marketing, track visuals (transparencies) updated, confirming measurements and final installations
  • Review prices on board and records on competition (price, launches, space and promotions)
  • Check competition and recommend new ways at improving sell out and image in accordance with brand marketing policies and guidelines
  • Prepare a photographic report pre and post visits, including videos of the Chanel spaces, beauty area and general retail area
  • Sales :

  • In coordination with the Sales Executive and Area Sales Manager, implement promotional programs in order to develop and increase sales
  • Run data analysis to track the success of promotional programs and propose improvements
  • Prepare data analysis pre and post ships visit to track its effectiveness and for follow up
  • Review operations processes between clients and the head office to propose new ways of working for efficiency and cost reduction
  • Establish strong relationship with Store Managers in support of our objectives
  • Ensure the assortment per vessel is properly implemented and monitor stock situation / level
  • Check inventories at each door
  • Review of the assortment and presentation of new products and launches
  • Implement promotional and merchandising plan according to our departmental and company strategies
  • Suggest ideas to increase relevance of launches : visibility, promotions, additional space in store, media opportunities, and identify trends
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